Suvojeet Halder

I have more than 13 years of experience in customer service field. In my tenure, I worked for two companies as a Senior Customer Service Associate & Supervisor role.

Service Professional with 13 years of extensive experience in delivering high-quality customer support across diverse industries. Adept at managing complex customer inquiries and resolving issues efficiently to enhance customer satisfaction and loyalty. Proven track record in building strong customer relationships, implementing effective problem-solving strategies, and exceeding performance targets. Skilled in using CRM software, handling escalations, and training team members to uphold service standards. Committed to continuous improvement and adept at working in fast-paced environments while maintaining a positive and empathetic demeanor

Higher Secondary Education