Swathi Borra

Vijayawada, Krishna

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engineering Freelancer

About me:

 I am Swathi Borra, Looking for change. Having 5+ years’ experience as a Technical Support Executive.

I am looking for an IT Help desk role\ Service desk analyst role. I had a similar experience. And my previous experience as a technical executive taught me to have a great relationship with clients through effective communication, as well as of working in a team and developing camaraderie, maintaining that same effective communication to yield better quality service.

Education:

Bachelor of Information Technology, major in Computer Science– JNTU, India.
 Graduate Diploma of Information Technology– Waikato institute of technology, Hamilton, New Zealand.

Experience:

 7 years of experience as a Service Desk Analyst role, where strong IT qualifications and practical experience in providing technical and troubleshooting support within an enterprise environment can be 
utilised.

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