About Swathi Borra:
I am Swathi Borra, Looking for change. Having 5+ years’ experience as a Technical Support Executive.
I am looking for an IT Help desk role\ Service desk analyst role. I had a similar experience. And my previous experience as a technical executive taught me to have a great relationship with clients through effective communication, as well as of working in a team and developing camaraderie, maintaining that same effective communication to yield better quality service.
Experience
7 years of experience as a Service Desk Analyst role, where strong IT qualifications and practical experience in providing technical and troubleshooting support within an enterprise environment can be
utilised.
Education
Bachelor of Information Technology, major in Computer Science– JNTU, India.
Graduate Diploma of Information Technology– Waikato institute of technology, Hamilton, New Zealand.