SYED MOHAMMAD GHULAM QUADIR Ayan

With a robust background in customer relations and account management, I have honed my expertise through diverse roles in leading companies. My tenure at Teleperformance as a Customer Support Executive equipped me with the finesse to handle customer inquiries with efficiency and empathy. At Flipkart, I further refined my skills, ensuring customer satisfaction remained paramount.

Transitioning to IndiaMart, I embraced the role of Key Account Manager, where I adeptly managed client portfolios and fostered enduring relationships. My journey continued at B, where I excelled in the Chat Inbound Process, adeptly resolving customer issues and streamlining their experience.

My role at Zomato as a Key Account Manager was particularly invigorating, as it involved strategizing with restaurant partners to amplify their online presence and optimize their profiles. This multifaceted experience has not only sharpened my problem-solving abilities but also instilled a deep understanding of the nuances of customer service and business development. 🌟

With a wealth of experience in customer engagement and strategic account management, my professional journey is marked by a series of impactful roles across esteemed organizations. At Teleperformance, I excelled as a Customer Support Executive, where I seamlessly addressed customer queries and fostered a culture of service excellence. My stint at Flipkart further solidified my commitment to delivering unparalleled customer satisfaction.

Elevating my career trajectory, I embraced the role of Key Account Manager at IndiaMart, where I adeptly navigated client relationships and drove business growth. My tenure at Blinkit saw me thrive in the Chat Inbound Process, skillfully resolving customer concerns and enhancing the service experience.

At Zomato, as a Key Account Manager, I leveraged my expertise to partner with restaurants, devising strategies to elevate their profiles and maximize their market potential. This diverse experience has not only sharpened my problem-solving acumen but also ingrained a profound understanding of customer service dynamics and business optimization. 🌟

I am an alumnus of Kashinathi Lahiri Public School, where I completed both my Class 10 and Class 12 education with a strong emphasis on Physics, Chemistry, Mathematics, and Computer Science. Presently, I am pursuing a Bachelor of Science degree, majoring in Physics, Chemistry, and Mathematics, from IGNOU. This academic trajectory reflects my dedication to the sciences and my commitment to continuous learning and development in these fields. 🎓🔬🧮