Standard Fireworks & Bell Prin ters P.Ltd., March 1986 - at PresentAt present working in Bell Printers P.Ltd., in Sivakasi as Help-desk Executive from 1st March 2013 to till date.My role and responsibility- End to end customer handling,Transferring all incoming calls to respective departments,Record maintaining for All received couriers,inquiries & complaints. Monitoring ISO record of PO in system & Manual records. Scanning of PO's to all departments.Sending mails for payment reminders and Acknowledging for received payments. Booking Air tickets,Hotels for Directors. Arranging for meetings for Directors. Communicate clients inquiries to concern departments .Handling Visitors. Assisting to accounts department etc.,
Industry April 2015 - March 2015Previously worked as Telephone operator cum Receptionist in World's Largest No.1 Company - Standard Fireworks P.Ltd., Sivakasi from 1985 to 1992 March & again from 2001 to 2012 March - Having 18 years experience in operating EPABX and at present 2012 March 1st to till date 18th march 2015 as Help-desk Executive in Bell Printers P.Ltd., Sivakasi.
Capable of maintaining records for inward letters,Sending Reminders mail for Pending Payments, Acknowledgement for Received payments, Entries for ISO Records,Booking Tickets & Boarding,Lodging for Directors,Arranging and informing about Meetings to Directors,Co-operating & assisting to all departments. Well versed in English,Having some knowledge in Hindi.
Telephone operator Cum Receptionist, Front office assistant, Customerr care