Tahir Sandhi

Experienced IT Support Specialist with 6+ years of hands-on experience resolving hardware, software, and network issues for diverse clients. Skilled in troubleshooting, customer service, and remote support. Adept at simplifying complex technical problems and ensuring every customer feels valued and supported. Passionate about delivering reliable IT solutions and clear communication. 

I'm also focused on improving my skills by coding and creating small applications to automate repetitive tasks, which boosts efficiency. Currently, I'm learning Python and PowerShell in my home lab and applying these skills to enhance workflows and expedite ticket resolution. 

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Experienced in technical support, IT solutions, and client service, I help businesses enhance their tech capabilities. Currently at Magenta Connect Pvt Ltd, I integrate BI software into client systems, resolve complex technical issues, and ensure data reliability for both domestic and international clients. My previous role as a Technical Sales Specialist at ZTech Solutions Pvt Ltd saw me drive significant sales growth, streamline vendor management, and tailor IT solutions to diverse customer needs. At Earth Syscom Pvt Ltd, I built and optimized high-performance workstations and mentored new technicians. My career began providing end-user support and IT training for SMEs as a volunteer.

I bring strong troubleshooting, customer engagement, and project rollout skills, with a proven record of driving efficiency and client satisfaction across IT support, technical sales, and systems integration.

• CompTIA A+ (in progress) 
• Google IT Automation with Python Certificate