Tanavir Raja

10 Years exp in all Microsoft Operating systems, Mac, Quick book, , WIFI ,Printers, Security and LAN/WAN as a Technical Support, Desktop support.

Manage end user accounts, permissions, and access rights.

** Manage user accounts, groups and controlling system through

** Installation, configuration and troubleshooting of operating systems (WinXP/Vista/win7/Win8/Win10/Win server 2003/2008/2012/MAC).

** Creating & Managing the User’s Account in local and AD Server.

** Assembling & dissembling of computers.

** Installing, maintaining different hardware devices.

** Installing, maintaining, & troubleshooting of LAN using switch & hub.

** Configuring internet connection.

** Installing, Managing & troubleshooting localPrinter & networkprinter through Server.

** Installing, Configuring and troubleshooting of mail clients(MS Outlook/Outlook Express/Gmail Server).

** Installing Application packages like Ms Office, AcrobatProfessional, and Antivirus etc.

** Configuration and Management internet firewall.

** Troubleshooting the Laptop &Desktop problems usingremote access service like Team Viewer, Any Desk and Remote DesktopConnection.

** Remote assistance is provided to two branch office.

** Installing configuring administrating software application.

• Asset management using ITSM tools for all locations.
• Resolve issues of higher management like CFO, CEO and president.
• Also visit chairman office for manage network.
• Setup video conferencing via teams.
• Check and updates all apple devices on daily basis.
• Install and update crowd strike security and DLP Forcepoint.
• Install SAP and configure.
• Installation of power BI.
• Install and configure VPN.