Tania David

Single Parent working for DXC technology as service delivery co Ordinator for incident and service request 15 plus years of experience

hobbies travelling driving and cooking

Dynamic and seasoned IT
professional with over 14 years of
experience, seeking a challenging
position in a forward-thinking
organization. Aiming to leverage
my extensive background in
service operations management
and service delivery to drive
innovation and efficiency in IT.
Extensive IT Service Management
Experience: Bringing over 14 years
of rich and diversified experience in
the IT industry, specializing in
Service Operations Management
and Service Delivery. Successful
[Job Title] insightful in methods for
improving organisational efficiency,
resource utilisation and satisfaction
scores. Ready to break down
processes at every level and
optimise approaches for short-term
gains and long-term success.
Creative problem-solver with
fortitude and adaptability for
challenging projects. Solution-
focused professional employs
analytical mindset to evaluate and
improve current systems. Proven
success lowering costs and
boosting efficiency. Detail-oriented
while maintaining understanding of
big picture.

BA - BEd

Itil V 4 certified