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Tarun Sharma

Tarun Sharma

Team Lead

Customer Service / Support

New Delhi, New Delhi

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About Tarun Sharma:

Customer Service Team Leader with over 7 years of experience dedicated to effective team management and customer satisfaction. Customer-focused mindset and exceptional problem-solving skills. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line, and turnaround of underperforming operations by motivating, mentoring, and coaching on a daily basis to provide valuable feedback.

Experience

  • Expert Team lead bringing 4 years of expertise in Customer Support. 
  • Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service. 
  • Dedicated to achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
  • Customer Relationship Management
  • Communication and Interpersonal Skills
  • Customer Service Leadership, Team Management and Training
  • Process Improvement, Conflict Resolution
  • Communication Skills, Relationship Building, Problem-Solving.

Education

  • B.Tech (Electronics and communication engineering)

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