Tata Venkata Jagannath

I have 14 years of experience. I am a skilled Soft Skills Trainer and Coach; I specialize in helping individuals and teams enhance their communication and interpersonal effectiveness. I offer training in Presentation Skills, Active Listening, Intercultural Awareness, Working in Cross-Generational Teams, and Interview Techniques I work as per clients' requirements, my commitment lies in creating an inclusive workplace where dynamic communication bridges gap and enhances overall performance. My approach aligns with our company culture, emphasizing the value of diverse perspectives and collaborative efforts.

At Henry Harvin, I've had the privilege of training over half a million individuals, adapting content to resonate with audiences from corporate entities to educational institutes. My role involves developing bespoke communication pathways that not only boost employee engagement but also drive customer satisfaction. By employing innovative training methods, I've contributed to the significant growth of team productivity and facilitated a culture of seamless collaboration.

I am having total 19 years of experience out of which 5 years in Customer Support Consultant, up sales of products in Business Process Outsource industry IE HSBC BANK I have provided with excellent customer service values, a keen eye for details and a strict compliance on quality for many countries like the USA, UK, Dubai, Qatar, Sharjah, Kuwait City, Abu Dhabi, Muscat, Oman Australia, etc. I have a wealth of experience in helping business owners unlock their brand's full potential through its relationships with its customers. I was involved in order processing & Back-office management roles. I've honed my expertise in crafting and executing training strategies that foster a clear, effective exchange of ideas. I believe that the key to good customer service is being able to empathize with your customers. I know how frustrating it can be when you need help and feel like no one is listening to you, and I know how much better it feels when someone hears you out and gives you a perfect answer to your queries.