
Teeno Thomas
Utilities / Energy
About Teeno Thomas:
With 7+ years of experience and a strong background in customer experience advocacy and credit recovery analysis, I am eager to bring my skills in dispute resolution, objection handling, and risk analysis to your team.
At Just Energy, I've honed my abilities in providing personalised advice to enhance customer knowledge, substantially increasing customer loyalty. My proactive approach to issue resolution and collaborative nature has significantly improved customer satisfaction metrics.
Moreover, my tenure at iEnergizer and Vcare Call Centers has equipped me with cross-cultural communication skills and adaptability to excel in diverse work environments.
I am particularly interested in your company's commitment to client satisfaction and uncompromising service delivery excellence. My credit and debt collection expertise and passion for delivering exceptional customer experiences align seamlessly with the company's objectives.
Experience
At Just Energy, I've honed my abilities in providing personalised advice to enhance customer knowledge, substantially increasing customer loyalty. My proactive approach to issue resolution and collaborative nature has significantly improved customer satisfaction metrics.
Education
MAHARSHI DAYANAND UNIVERSITY
DARSH INSTITUTE OF ENGINEERING AND TECHNOLOGY-BTECH
(2010-14)
St. Thomas School
CENTRAL BOARD OF SECONDARY EDUCATION-XII
(2008-10)
St. Thomas School
CENTRAL BOARD OF SECONDARY EDUCATION-X
(2007-08)
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