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Tejal Sawarkar

Tejal Sawarkar

Knowledge Services Analyst | Deloitte
Hyderabad, Hyderabad

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About Tejal Sawarkar:

I believe I carry a versatile skill set and a strong educational background, well-suited for roles involving knowledge, content, and project management. I have experience in enhancing online knowledge resources, emphasizing user experience, and aligning digital strategies with organizational goals. With master's degree in HR & Operations Management provides a foundation for effective management practices. Proficient in project management, I excel in coordinating efforts and navigating complex projects. My commitment is user-centric design, enhancing the accessibility of knowledge resources. With research skills, I make data-driven decisions. I am passionate about for social causes, empathy, leadership, and interdisciplinary skills to be an asset, especially in an organizations with focus on positive social impact. I am well-prepared to address challenges and drive change in my role.

Experience

I have been working on overseeing and improving the organization's online knowledge resources through content management, technical support for sites, and enhancing user experience. Worked on project for A&IC, Cyber & Strategic Risk, Quality & Risk Management which involves site revamps, site maintenance and improving the site interface for better user experience. The major focus on ensuring the accuracy and accessibility of website content, contributing to the organization's ability to provide valuable information and support to its stakeholders while aligning digital strategies with broader organizational goals. Also, have worked on 3 different cross team projects for KX Document team under knowledge services related to images extraction, tagging and content improvement. Responsibilities encompasses curating, organizing, and maintaining information repositories, implementing efficient knowledge-sharing strategies, and collaborating to bridge information gaps for informed decision-making and increased productivity.

Education

A Post Graduate Diploma in Management (PGDM) in HR & Operations Management program has equipped me with a well-rounded skill set and knowledge base that has significantly enhanced me as a knowledge service analyst. It has provided me with a solid educational foundation in business management, data analysis, communication, and technology, all of which are crucial in this role. It has given me knowledge valuable for understanding the broader context in which knowledge services operate, including organizational structures and strategies, It has also improved my management skills such as leadership, communication, problem-solving, and decision-making. These skills are crucial for knowledge service analysts who need to effectively manage and optimize knowledge resources within an organization. I have also gained knowledge and practical usage of Data Analysis and Research, skill essential for knowledge service analysts when gathering, analyzing, and interpreting data to improve knowledge management processes. I have also been inculcated with real time scenarios for project management, critical skills like critical thinking and problem-solving. These skills are valuable for assessing the effectiveness of knowledge management strategies and making improvements.

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