TEJAS DM

Dedicated professional with 7 years of experience in the retail and food processing industry. I aspire to have a career where I will experience new challenges at every point of work and would convert all my abilities, knowledge, and interest into a meaningful contribution to the company.

Warehouse Manager (Fruits and vegetables)                                                               Oct 2021 - July 2022

VNF Ideas Pvt Ltd – Bangalore, Karnataka, India

• Handling a team of Warehouse executives.
• Vendor Management.
• Stock & Wastagemanagement.
• Sorting, Stacking, Picking, Packing, Loading, & unloading.
• SOP planning for all warehouse activities to optimize cost.
• Forklift, Hopt operator.

Area Manager (Field Operation)                                                                                     Nov 2017 - June 2020

Bundl Technologies – Bangalore, Karnataka, India

• End-to-end order management. Starting from customer orders, restaurant food preparation time, delivery partner availability, and Food delivery status.
• Frequently interacting with Restaurant staff to minimize SLA time.
• Real-time tracking of delivery riders to make sure food is delivered to the customer within promised SLA.
• Successfully handling customer complaints. Making RCA, and providing resolution to the customer in real-time.

Client relationship executive                                                                                            Sep 2016 - Nov 2017                    

Just Dial Pvt Ltd – Bangalore, Karnataka, India  

• Visiting customer locations to evaluate requirements, demonstrate offers and propose strategic solutions for diverse needs.
• Reaching out to customers after completing sales to evaluate satisfaction and determine immediate service requirements.   Building a strong relationship with clients by understanding needs and clearly explaining product details.
• Helping and resolving client problems quickly with superior customer service.

Cashier/Sales executive                                                                                                   Mar 2011 – Nov 2013

Nuance Duty-Free Store – Bangalore, Karnataka, India

• Manage transactions with customers using cash/credit cards.
• High-level strategy plans for cross-selling & Up-selling.
• Having Good Knowledge of Domestic and International Destinations & foreign Currencyvalues.
• Shelf staking of goods from warehouse to floor racks. 
• Inventory audit on the daily basis to control the shrinkage of  goods.

SSLC – Secondary School Leaving Certificate, 10th Grade (Karnataka Secondary Education Examination Board). High School.