Thakur Singh

Professional Foundation

Self-Employed – Radaur  (3 years)

Computer Centre Named “DNT COMPUTER INSTITUTE” at Radaur Town in Yamuna Nagar District in Haryana as  Owner & Trainer

2002 – 2005

Technical Training & Infrastructure Management

• IT Training & Mentorship: Successfully trained 100+ students and professionals on end-to-end hardware and software fundamentals, covering a 30-year evolution of Operating Systems (Legacy 1997 – Modern 2026).
• System Administration: Expert in Server & Client architecture, including OS installation, dual-boot configurations, firewall security, and advanced network setups.
• Hardware Diagnostics & Repair: Specialized in component-level troubleshooting for Servers and Workstations. Hands-on expertise in repairing industrial printing solutions (Dot-Matrix, Desk-Jet, Ink-Tank, Lezer Jet, Lezar Colour Printer).
• Legacy Development: Proficient in legacy stack development using FoxPro, Visual Basic, VB-Script, and MS FrontPage. SQL , Oracle 10.0
• IT Procurement & Supply: Managed the supply chain for critical banking infrastructure, including DAT Drives, Tape Drive Banks, Print Servers, and networking equipment for institutional clients.
• Management (ITAM), Disaster Recovery Planning, SOP Development, User Training & Support

Career & Development

Senior Executive IT, SAP CTM Consultant at Devyani Food Industries Limited  (14 Years and 9 months)

 01/2006 – 09/2020                Baddi

• Infrastructure Management: Oversee maintenance of 150+ Desktops/Laptops, Network Switches, and Printers.
• SAP Operations: L1 Support Lead for Sales, Production, and Quality modules. Resolve transaction failures to minimize production delays.
• Master Data Governance: Manage creation of Material Masters, BOMs, and Routings.
• Network Administration: Administer LAN/WAN, Static IP allocation, Subnet Masks, and Gateway configurations.
• Telecom: Manage plant-wide EPABX (200+ extensions) and troubleshoot line faults.

  Procurement: Negotiate AMCs for hardware/software, resulting in consistent OPEX savings

IT Infrastructure & Networking (The "Hard" Skills)

1. Network Architecture: LAN/WAN Design, Star Topology, Fiber Optic Backbone (OM3/OM4), Layer 3 Switching (Core/Access).

• Network Protocols: TCP/IP, VLAN Segmentation, Subnetting, DHCP, DNS, Gateway Configuration.
• Hardware Management: Server Room Administration, Structured Cabling (Cat6/Fiber), Rack Management, UPS/Power Backup Systems.

2. Surveillance & Telecommunications (The "Facility" Skills)

• Specific hardware brands are good keywords for ATS scanners.
• IP Surveillance: NVR/DVR Configuration (Hikvision, CP Plus, Dahua), IP Camera Management, RAID Storage Calculation, H.265+ Compression.
• Telephony: IP-PBX/EPABX Installation (Matrix), VoIP Configuration, SIP Trunking, Analog-to-Digital Migration.
• Security Protocols: Port Security, MAC Address Filtering, Firewall Configuration (Basic).

3. IT Management & Governance (The "Manager" Skills)

• Essential for Senior/Assistant Manager roles.
• Vendor Management: Negotiating AMCs (Annual Maintenance Contracts), Service Level Agreements (SLAs), and Procurement.
• Budgeting: IT CAPEX (Capital Expenditure) & OPEX (Operational Expenditure) Planning.
• Operations: IT Asset Management (ITAM), Disaster Recovery Planning, SOP Development, User Training & Support.

Career & Development

Assistant Manager IT, SAP CRM Consultant

Namaste India Food Private Limited a part of RSPL Group  (1 Year 6 Month)

 09/2020 – 03/2022                Kanpur 

A private organization involved in food processing production and distribution of milk and milk products. 

• SAP Implementation & Project Management: Led the SAP implementation for the Ice-Cream division in coordination with Deloitte and internal departments (Procurement, Sales, Production, Quality). Developed comprehensive SOPs and managed full-cycle documentation, including Business Requirements Documents (BRDs) and User Acceptance Testing (UAT).
• Production Planning & Engineering (PP): Managed the end-to-end creation of BOMs, Routing, and Production Versions based on R&D recipes. Generated MIS reports for production planning and conducted regular RM/PM (Raw & Packaging Material) analysis to drive efficiency.
• Master Data Management (MDM): Owned the integrity of organizational Master Data, including Material, Customer, and Quality Control (QC) masters. Enforced strict Batch Management protocols (FIFO) to minimize raw material expiry and waste.
• Commercial & Pricing Strategy: Configured Pan-India and branch-specific price charts in SAP to optimize GST benefits and established pricing structures for e-commerce platforms.
• Vendor & Inventory Management: Evaluated vendor proposals for hardware/software procurement to ensure cost-effectiveness and quality.

PROJECT COMPLETED

Project: Cloud Optimization - Office 365 for NIFPL Kanpur Dehat Plant 2020

• Implemented a new infrastructure for optimizing Office 365, enhancing productivity within the organization. - Conducted training sessions for users to maximize the use of tools like 
• Microsoft Teams Assessed current cloud strategies and refined processes to ensure peak operational efficiency. 
• Architected a high-availability network for 150+ users, utilizing Fiber uplinks for long-distance connectivity across the plant floor.
• Managed the passive and active networking budget, overseeing the installation of 3,000+ meters of Structured Cabling and certifying network nodes.
• Hardened network security by implementing Port Security, DHCP Snooping, and segregation of Plant/Admin traffic.

Assistant Manager IT, (Corporate)

Devyani Food Industries Limited  ( 3 years)

 03/2022 – Current                 Gurugram

1. Devyani Food industries limited is a part of RJ Corp, Focusing on food processing & Distribution 
2.  

• Corporate Governance: Leading the Master Data Governance (MDM) for the group, managing the lifecycle of 1.1 million Material Masters, BOMs, and Customer/Vendor masters.
• SAP S/4HANA Support: Acting as the functional bridge between R&D, Quality, and Production teams to map complex recipes into SAP Routings.
• Pricing Strategy: Managing Pan-India Pricing Charts and E-commerce structures to optimize GST taxation and profitability.
• SAP Master Data Management: Managed end-to-end KDS data integrity across Sales, Production, Quality, and Stores. Oversaw the creation and verification of Material Masters (Raw, FG, SFG, Spares), Customer Masters, BOMs, and Routing based on R&D recipes.
• IT Infrastructure & Systems: Developed and maintained IT systems to ensure optimal performance, including participating in architectural design reviews and coordinating hardware/software procurement with vendors.
• Strategic Analysis: Conducted comprehensive RM/PM (Raw & Packing Material) analysis for the entire Group to drive operational efficiency.
• Operations & Support: Provided technical support for internal and external stakeholders while creating detailed SOPs, policies, and user guides to standardize processes.

Training & Stakeholder Management: Built strong stakeholder relationships through timely project updates and conducted regular user training sessions on SAP and software applications.

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MBA IT, SAP PP 15 Year Experience, SAP MM 15 Year Experience, SAP QM 10 Year.