Thandava Sharmila

Result oriented professional with basic data visualization skills and customer support experience.Seeking to utilize visualization techniques and data driven experience as Data Analyst.

• Kyndryl
  System Engineer (Operations)
  As a technical professional specialized in providing services to clients on hardware and software components.
  Activities include operation and maintenance of operating systems across multiple platforms,
  middleware applications, various database technologies, high availability solutions and load balancing.
  Creation of various dashboards in Power BI to gain insights from client data.
  Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  Identified, analyzed, and interpreted trends or patterns in complex data sets by finding
  correlations and visualizing with charts.
  Provided technical support for troubleshooting analytics and reporting issues.
  Developed customized reports, summarizing and presenting data in visually appealing format.
  Created dashboards to monitor and track key performance indicators.
  IBM
  System Engineer
  As a System Admin with IBM responsible to provide high-value IT services leverage our leading-edge technology portfolio in our global network and a direct impact on the day-to-day productivity of our business by Monitoring and 1st level support of Windows servers and troubleshooting
  issues related to Virtual machines,MSA and VSA.
  Proactively monitor daily incidents,changes and to ensure that SLA's are being met,responsible for analyzing first level problems.
  Provide clear and unambiguous communication with in incident management case tools with
  frequent timely updates.
  Identify existing and potential issues with server health,performance and stability.

B.tech CSE 2015-2019