UMESH KUMAR

Cultivating and  maintaining strong relationships with  government and  private sector clients, including Indian Railways, BHEL, L&T, NTPC, RITES, IRCON, RVNL, IOCL, SAIL NMDC, ITD etc., driving repeat business and fostering long-term partnerships.

•      Orchestrating the  creation  and  implementation of  strategic  business  plans  and  sales initiatives, consistently surpassing company sales targets and enhancing profitability.

•      Leading   market   expansion   efforts   by   identifying   and   leveraging   new   business opportunities, increasing market share.

•      Providing  senior  management  with  comprehensive  performance  reports,  delivering actionable insights to drive continuous operational improvement.

•      Enhancing customer satisfaction by delivering proactive communication, superior after- sales support, and swift resolution of issues.

•      Streamlining project execution by coordinating scheduling and optimal resource allocation, ensuring timely and successful delivery.

•      Ensuring  strict  compliance  with  company  policies,  procedures, and  ethical  standards across all business activities, upholding organizational integrity.

•      Utilizing  extensive  knowledge  of  ASME,  ASTM,  AWS,  and  IS  standards  to  implement corrective and preventive measures, elevating product quality and customer satisfaction.

•      Forming and nurturing strategic partnerships with key stakeholders to enhance business opportunities and strengthen market presence.

•      Refining  and  optimizing  sales  processes  to  increase  efficiency  and  effectiveness  in achieving sales objectives.

•      Introducing innovative products and solutions to differentiate the company in competitive markets.

•      Experienced Sales and Marketing Manager with over 8 years of expertise in driving business growth and client relationship management.

•      Currently leading Sales and Marketing initiatives at Alpha Services, managing market expansion and strategic business planning.

•    Skilled in managing the entire BID/TENDER lifecycle, Liaisoning from contract – 

    Negotiation to execution, ensuring compliance and successful outcomes.

•      Enhancing customer satisfaction through proactive communication, superior after- sales support,and effective issue resolution.

•      Optimizing sales processes to increase efficiency and achieve sales objectives, while introducing innovative products and solutions.

•      Collaborating with cross-functional teams to align business goals and ensure cohesive project execution.

•      Utilizing CRM solutions to streamline client interactions and enhance overall customer experience.

•      Skilled  in  adhering  to  company  policies,  procedures,  and  ethical  standards,  while applying knowledge of ASME, ASTM, AWS, and IS standards to improve product quality.

MBA  IN MARKETING , B TECH IN MECHANICAL