Services offered
I am a Customer Success and Client Service professional with 4+ years of experience supporting clients, managing operations, and coordinating with internal teams to ensure smooth delivery and high customer satisfaction.
I have worked closely with customers, account managers, and cross-functional teams to handle client requirements, resolve issues, track progress, and maintain strong long-term relationships. My role has involved daily client communication, reporting, follow-ups, and operational coordination.
I am known for being dependable, detail-oriented, and calm under pressure, with a strong focus on execution and problem-solving. I enjoy roles where I can act as the bridge between clients and internal teams to ensure commitments are met.
Currently, I am focused on strengthening my skills and growing further in Customer Success, Client Operations, and service-driven roles within fast-paced organizations.
Experience
Client Service and Operations professional with 4+ years of experience supporting customers, coordinating internal teams, and ensuring day-to-day execution across projects and accounts. Hands-on experience in client communication, requirement tracking, issue resolution, reporting, and operational follow-ups. Worked closely with stakeholders to manage expectations, reduce delays, and keep processes running smoothly. Known for reliability, clear communication, and the ability to handle high-volume, detail-oriented work in fast-paced environments.
Education
Bachelor of Commerce (B.Com) completed through GITAM University (Open University mode), providing a strong foundation in business, commerce, and operations. Additionally, completed a Certification in Digital Marketing from Great Lakes, gaining exposure to digital channels, customer engagement, and data-driven marketing fundamentals.
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