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Varalakshmi Donaparthi (Krithi Kanna)

Varalakshmi Donaparthi (Krithi Kanna)

Freelancer - D365 Functional Consultant CE

Upper Management / Consulting

Bengaluru, Bengaluru Urban

Social

Services offered

Product Owner & Dynamics 365 CRM, Solution Architect along with the Functional Consultant proficiency with 16+ years of experience delivering large-scale CRM, aviation, portfolio management, and enterprise transformation projects. Proven expertise in Microsoft Dynamics 365 CRM, Fit-Gap analysis, functional design, backlog management, requirement workshops, UAT leadership, and end-user training. Worked with major global clients including MAHB, Petronas, Apple, and Comcast across functional, testing, and product leadership roles.

Product owner
Solution architect
Functional consultant
Crm consultant
Approximate rate: ₹ 2,777 per hour

Experience

• Microsoft Dynamics 365 CRM: Airline, Route, Incentive, Slot, Event, Integrations, Risk management, Lesson management Sales & Marketing modules

• Product Ownership: Backlog grooming, user stories, acceptance criteria, sprint planning, roadmap ownership

• Functional Consulting: BRD/FRD creation, scenario-based validations, AS-IS/TO-BE workflows, Fit-Gap analysis

• Integration & Reporting: OAG, CAPA, CIRIUM, SAP, OPAL integrations, Power BI data modelling

• Power Platform: Power Apps, Power Automate, Power BI, Canvas Apps

• UAT & Training: Led UAT sessions, user walkthroughs, MVP-based training cycles

• Project Execution: Agile/Scrum delivery, cross-team collaboration, stakeholder communication

• Testing Expertise: Functional, API, automation, regression & integration testing (SoapUI, Postman, Selenium)

Education

Master of Computer Applications (MCA), 2006
Built a strong foundation in system architecture, data management, and software lifecycle management, supporting my transition into enterprise CRM consulting and solution delivery.

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