About Venkatprasad A N:
I Have 10 years of professional experience with a well-rounded skill set that includes financial, Accounts & Content moderation proficiency, and effective people management skills. I have successfully managed teams, guiding them towards achieving common goals while also providing mentorship and support to team members to help them reach their potential.
Experience
- Ensuring in meeting all the CVA’s & set targets. Primary task is to drive quality & performance.
- Managing team attendance, Attrition, shrinkage, rostering, transportation, performance ratings,
- Weekly audits, Compliance checks / audits, EOD & SOD meetings to understand the day status.z
- Spend time understanding team members' needs and identifying areas for improvement.
- Working on RCA for all the errors committed by the team member & sharing the feedback.
- Provide weekly, monthly coaching and feedback through one-on-one sessions or when ever required.
- Extending support for other location team members in cascading the updates related to process.
- Following Upline Assignments: Dedicatedly fulfilling assigned tasks and responsibilities.
- Dealing with other stakeholders ie, Quality, Training, Hiring, Tech, Security, Facility, Transport, HR etc.
- SPOC for Asset management, Hiring activity, Wellness activity & CSR activity.
Education
Master of Commerce (M.Com) degree! M.Com is a postgraduate program that typically focuses Accounting, finance, business management, and more.
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