Vijay Grandhi

Significant Global Delivery experience projects worth of $15 Million spread across multiple Geographies NAM, Europe, APAC and India

As an Engagement/Delivery Head some of my key responsibilities:

To manage and maintain the KPI’s for all given tasks
Drive towards operational excellence to meet/exceed the organizations Key Metrics I.e. Utilization on time delivery
Attend Weekly/Monthly/Quarterly calls with the respective Manager, Monthly Board Meeting with all the relevant stakeholders to review the status and understand the customer feedback
Maintain the clear and transparent communication with customer and internal teams
Implementation of Dashboards which shows the project progress and other key metrics like quality, productivity
Drive Automations in the terms RPA, implementation of New Technology and Process changes
Capability Building of Team by Encouraging them for Technical Certifications and Management Certifications
Collaborate with internal stakeholders to improve the business
Developed Echo System with Partners to meet the customer demands
Escalation Management and Risk Identification and Mitigation Planning
Focus on Ideas, Improvement and Innovations

PGDBA [Finance] 1998 from Siva Sivani Institute of Management