Vijaya chandrika S

My last experience was in branch operations in kotak life insurance

• New Business proposal form processing and Primary underwriting.
• Supportive Customer Service and Stale Chq Closure.
• Maintaining of Key movement register in branch.
• Handling Banking of cheque and cash collected on previous day thru Bank appointed pick-up person.
• Surrender Retention of customers, Branch Audit Health Management, File Disbursement & Cash Handling.
• Driving conversion of new business by means of follow-up with sales team on requirements.
• Worked in software like CRM, Life Asia, Epic etc.
• Driving End to End TAT & take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.
• Exceed service quality standards and strive for continuous process improvement.
• Other back office work.

Master of computer applications