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Banaswadi
Vinod R

Vinod R

Account Receivable, Customer Care, CSD Operations

Customer Service / Support

Banaswadi, Bengaluru Urban

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About Vinod R:

Over 20 years of experience in Billing & collection (B2B/ B2C/ OTC), Renewals, credit verification, Customer Service, Operations encompassing Showroom Management, Churn Management and Activations.

 

Experience

  • Over 20 years of experience in Billing & collection (B2B/ B2C/ OTC), Renewals, credit verification, Customer Service, Operations encompassing Showroom Management, Churn Management and Activations. Location Handled Karnataka, Rest of Tamil Nadu and Kerala.
  • Nodal officer for Welworth software.
  • Single handed successfully converted postpaid billing to prepaid platform.
  • Forged strong relationships with channel partners for the telecom/ MSO Industry.
  • Instrumental in setting up Showrooms across Karnataka for Bharti – Airtel (Touchtel – Inception in Karnataka)
  • Managed Customer Camps and loyalty program that led to healthy demand for Telecom Services.

Education

I have a BHM degree from Bangalore university  and currently pursuing MBA in Operation Management from NMIMS.

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