Vinothkumar Gopal

Sap solman consultant , can manage impementation, can mnage  charm cange mangement and  test management 

 Over all 13 years of experience in IT industry. 
 On that 11 years of experience in SAP with implementation, support, upgrade projects and currently working as SAP Manager in Cognizant Technology Solutions.
 Worked on Solution Manager 7.2 SPS 08 fresh upgrade and implemented successfully.
 Administered Solution to determine the SAP landscapes to implement functionalities of Solman.
 Charm – Implemented Change request management with Action driven TRs release and import, custom status profile, Multi level categorization, Email alerts, approval procedures and Managing Change cycles.
 ITSM - Implemented incident management with BRF+ customization.
 Solution documentation - Implemented process management.
 Job Monitoring - Implemented directly with managed systems.
 System Monitoring - Implemented with auto Incident and Notification creation on breaching Metrics.
 Provided End user support on above Solman Functionality issues, training materials and training to End users.
 Currently Implementing and Managing Basis, Solman Teams on Change management, Incident management, Test management, Business process management,
 

Bsc. Computer science