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VISHAL KUMAR

VISHAL KUMAR

Web Development Consultant | Application Support

Technology / Internet

Bengaluru, Bengaluru Urban

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About VISHAL KUMAR:

Product Consultant–oriented Application Support Engineer with 4+ years of experience supporting enterprise web applications and customer-facing platforms. Strong expertise in HTML, CSS, JavaScript, React.js, and REST APIs, with a proven ability to diagnose complex implementation issues, own customer cases end-to-end, and communicate effectively with global stakeholders. Experienced in L2/L3 production support, bug validation, root cause analysis, and documentation within SLA-driven environments. Bring a consulting mindset focused on problem-solving, customer success, and scalable web solutions. 
 

Experience

HCL Tech (Payroll- Alois Solutions)
SAP CDC (Gigya) Consultant / CIAM Engineer | Application Support
Jul 2023 – Jul 2024

Pentachrome Technologies
Frontend Developer | Application Support Engineer
Dec 2020 – Feb 2023

Tech Mahindra
Customer Support Associate
Jun 2019 – Jul 2020

Education

  • B.Tech – Shaheed Bhagat Singh State Technical Campus (2014 – 2018)

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