About Vivek Saxena:
Solutions-focused Technical Program Management Leader with 19 + years of total work experience. Nourishing Customer-First
attitude while planning and executing high-value customer Programs in complex environment.
▪ Owned large-scale Professional Services engagements for multi-million ARR dollar clients.
▪ Strong program management skills with global stakeholder group (Australia Asia, EMEA and Americas)
▪ Domain expert in Strong governance, Service delivery and change management in Telecom, GB&FM (Global Banking &
Financial Markets), RML (Resources, Manufacturing and Logistics), NRU (Natural Resource & Utilities) and IT/ITES
Industry.
▪ Subject matter expert in cloud and enterprise domain with expertise in private & public cloud, date centre networking,
hyper-converged infrastructure, Network Security, telephony solutions.
▪ Strategic thinker and natural problem solver with the capacity to see the big picture, passion to conquer all that comes in
the way to customer success.
▪ Build strong and high performing teams by encouraging creativity, mentoring, and improving overall team morale leading to
high performance results
Experience
British Telecommunications PLC - Sr. Manager – PreSales , July 2013 – Present
HCL Technologies - Manager – Global IT - May’12 to July’13
Bharti Airtel Limited - Program Manager – CSD- October 2010 - May 2012
Orange Business Services - Team Leader - Service Desk - February 2006 to October 2010
Engineer – Network Control Group - April 2004 – January 2006
Education
- Certified - (AZ-900) Microsoft Azure Fundamentals
- Certified – (MS-700) Managing Microsoft Teams
- Trained Scrum Master
- Certifies PRINCE 2 Practitioner
- Certified Global SIP (GSIP) Project Manager
- Certified ITIL V3 Foundation - Service Operations and Service Transition
- MS-office, MS-project, Agile, Sharepoint, KANBAN, LEAN methodologies, CCNA, CCNP and other business applications
- Bachelor of Engineering in Electronics & Telecommunications, B.R. Ambedkar University UP, India
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