yash hang subba limbu

I am a graduate in English Honours with a strong command of language, communication, and analytical thinking. Currently working in the BPO sector, I have developed practical experience in handling client interactions, managing tasks under pressure, and delivering service with precision and professionalism. My academic background has equipped me with excellent written and verbal communication skills, while my role in the corporate environment has strengthened my adaptability, problem-solving abilities, and attention to detail. I take pride in being a fast learner, committed to continuous growth, and always striving to add value in every task I undertake. With a balanced foundation in both language and service operations, I am confident in my ability to contribute effectively in dynamic work environments.

I have built a focused and evolving professional career in the BPO (Business Process Outsourcing) sector, where I have gained hands-on experience in customer service, communication management, and process efficiency. Throughout my tenure, I have worked in dynamic, high-pressure environments that require strong interpersonal skills, quick decision-making, and a client-centric approach. My role has involved interacting with domestic and international customers, resolving queries with accuracy and empathy, and ensuring a high standard of service delivery. This experience has not only enhanced my communication and organizational abilities but has also instilled in me a strong sense of accountability, time management, and teamwork. I continuously strive to grow within the industry, aiming to take on more complex responsibilities while contributing positively to business outcomes and customer satisfaction.

A degree in English Honours offers a comprehensive study of literature across different periods and regions, including British, American, Indian, and world literature. It emphasizes the critical analysis of texts through various theoretical lenses such as feminism, postcolonialism, and structuralism. The program also provides a strong foundation in the English language, covering areas like grammar, linguistics, and phonetics. Students are encouraged to explore the cultural and historical contexts of literature, enhancing their understanding of how texts reflect and shape societal developments. Through close reading, interpretation, and comparative analysis, learners develop sharp analytical skills. The course also fosters academic and creative writing abilities, equips students with research methodologies, and familiarizes them with literary genres including poetry, drama, fiction, and non-fiction. Overall, English Honours cultivates a deep appreciation for literature, critical thinking, and effective communication.