Aseup Consultancy Jobs in India

We are seeking a Team Leader with experience in Domestic Voice Process Domain Inbound Customer Services to lead and mentor a team of operations professionals. · Lead and mentor a team of operations professionals. · Foster a positive and collaborative work environment. · ...

The Project Management Officer will be responsible for managing projects and ensuring they are completed on time and within budget. · ...

Experienced professional with 15+ years in voice process management and International BPO experience into Customer service Operations. · ...

Professionally qualified M.com/MBA with a post qualification experience of 5+ years. Experience in managing teams of 15+ FTEs.Strong client handling and stakeholder management skills. · ...

This job involves real-time queue monitoring ensuring business agreed reports interval wise APR- Break Schedules- Login Issues & Monitoring · ...

1 years in a Operations Manager role managing Voice Customer service operations overall 10+ years of Experience Needs to be high on responsibility Experience required with inbound Customer Service experience Should have managed a team of 200 FTE's Required Candidate profile Gradu ...

Plan batches w.r.t NHTs and Refresher trainings for the projects assigned. · Candidate should be aware of TNA, TNI and review existing training materials to identify need for updating same. Should create new content as necessary. · Presentation Skills · Facilitate internal tests ...

Quality experience with sales voice process BPO mandatory. · Excellent problem-solving and issue resolution · Outstanding written and verbal communication · Exceptional interpersonal skills and customer care · ...

Customer service /contact center in Process Improvement. · ...

Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequencyend to end management of transition projects comprising of FTEs from the inception phase till th ...

Min 8-10 years of Experience required · Must have 8-10 years of prior Experience in reputed call Centers and handled a team of trainers/ Sr trainers/ AMs · Retail industry training experience is preferred · ...

13+ years of experience in BPO operations with strong Telesales background. · Proven track record of leading successful telesales teams and achieving sales targetsStructured reporting and review managementManage forecasting, planning, training (collaborative approach) ...

Aware of Social Media Management and Complaint Desk responsibilities as a Team lead. · ...

Job summary · Tamil Language required · 2 years in a Operations Manager role managing Voice Customer service operations Telecom overall 7+ years of Experience Needs to be high on responsibility Experience required with inbound Customer Service experience ...

We are hiring for the position of Deputy Manager Training in our BPO/ BPS company. The ideal candidate should have at least 7-10 years of experience in call centers and handled teams of trainers/Sr trainers. · ...

The General Manager - Talent Acquisition Group (TAG) Experience in hiring for capital markets/investment banking/financial services processes in BPO/BPS industry · Strong people management experience · Excellent communication and job stability required ...

Candidates should be BPO Industry into Customer Service and have Excellent Communication. · ...

Experienced professional with 15+ years in voice process management. · Skilled in troubleshooting, strategy, customer-centric operations, performance optimization, team leadership, · and Telecom/Cable repair process analysis. Required Candidate profile Seasoned BPO operations lea ...

Support end-to-end HRBP delivery. · Employee relations / conducted employee engagement · Night shift 5 PM to 2PM (sat Sunday fixed off) · ...

Proven track record of leading successful telesales teams and achieving sales targets. · ...