beBeeEscalation Jobs in India

**Senior Escalation Support Engineer Role Summary** · As a seasoned escalation support specialist, you will be responsible for resolving complex technical issues that require in-depth analysis and collaboration with cross-functional teams. Your primary objective will be to ensure ...

Job Title: Senior Manager, Account Service · Key Deliverables: · Lead and develop a high-performing team that effectively manages service incidents and escalations to ensure timely resolution. · Evaluate the performance of the MSSC shift teams to maintain consistent issue resolut ...

Customer Service Resolution Specialist Wanted · About the Role · We are seeking an experienced Customer Escalation Officer to manage customer grievances and resolve issues in a timely manner. · The ideal candidate will act as a bridge between customers, teams, and departments to ...

Job Summary · The Voice Support Subject Matter Expert plays a pivotal role in ensuring timely escalations and incidents resolution within the Avaya Voice system. · E nsure On-Time Resolution And Quality Compliance Of Escalated Incidents In The Avaya Voice System Adhering To Agree ...

Escalation Resolution Specialist · We are seeking an accomplished Escalation Resolution Specialist to join our team. · This role requires a minimum of 1 year and up to 4 years of experience in handling escalated complaints, with the ability to work effectively under pressure. · I ...

Key Responsibilities: · Serve as an escalation point for application support and troubleshooting. · Provide guidance and direction in the resolution of escalated issues or complex production, application, or system problems. · ...

Job Description: · We are seeking a Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and resolving issues in a timely manner. · Key Responsibilities: · To provide first-level ...

Job Overview · This highly visible technical leadership role requires hands-on involvement and strategic direction. · Manage a team of senior engineers working on complex technical challenges, · Balancing tactical execution with strategic initiatives, including advancing predicti ...

Customer Escalation Specialist · We are seeking a highly skilled and organized customer escalation specialist to join our team. As a key member of our support staff, you will be responsible for providing timely and clear communication to customers regarding their issues. · Key Re ...

Job Title: · Senior Manager/Manager · Key Responsibilities: · Create and execute strategies to minimize social media and management escalations with a proactive approach. · Develop, monitor, and ensure compliance with escalation service level agreements (SLAs) aligned to business ...

Technical Support Specialist · We are seeking a highly skilled Technical Support Specialist to join our team. · The ideal candidate will have 1-2 years of experience in technical support or customer-facing roles, with a strong focus on providing exceptional service and support to ...

Job Overview · The role entails providing comprehensive support across various functions including IT, credit operations and more to offices globally. · Main Responsibilities: · To serve as a point of escalation for SME incidents requiring in-depth analysis and troubleshooting. · ...

Senior Escalation Support Role · We are seeking a skilled Senior Escalation Support Engineer to handle complex customer issues and collaborate across teams. · Troubleshoot advanced technical problems efficiently. · ...

As a Senior Escalation Support Engineer, you will be responsible for handling complex customer issues that require advanced troubleshooting and deep technical expertise. You will work as the bridge between frontline support and engineering, ensuring critical incidents are resolve ...

Job Overview · We are seeking a seasoned professional to fill the position of End User Support Manager. As a key member of our team, you will be responsible for leading incident and problem management ensuring timely resolution of escalated end-user issues. · About the Role · Thi ...

Customer Support Manager · We are seeking a seasoned professional to partner with our clients and help them achieve their social media goals. · Ensure consistent high-quality customer support across email, chat, and voice channels · Act as an escalation point for complex customer ...

Job Overview · Camunda is seeking a Senior Escalation Support Engineer to join their team. · As the bridge between frontline support and engineering teams, you will handle complex customer issues that require advanced troubleshooting skills, critical thinking, and effective commu ...

Job Overview · As a technical support specialist, you will serve as the primary point of contact for Zscaler-related issues. Your role involves performing root cause analysis to resolve complex security, networking and performance problems in a timely manner. · Key Responsibiliti ...