Bill Gosling Jobs in India

Job Summary · We are looking for a dynamic and result-oriented Team Leader Recruitment to manage and drive bulk hiring for BPO operations. The candidate will lead a team of recruiters and ensure timely closure of volume hiring mandates while maintaining quality hiring standards. ...

We are seeking a dynamic and experienced Team Lead Operations to supervise daily operations and ensure smooth delivery of services in a fast-paced BPO environment. · Team Management: Supervise, coach, and mentor a team of agents to achieve performance targets (KPIs/SLAs). · Opera ...

+Job summary · Interacts with customers/ customer information on a daily basis, · promptly responding to all inquiries in a courteous · and efficient manner.+Help customers with complaints · and questions,give customers information about products · and servicesEnsure to deliver B ...

Evaluate & audit conversations / transactions on behalf of assigned client process(es) ensuring zero / minimal quality variance while maintaining productivity parameters. · ...

We are seeking a strong technical engineer who enjoys solving complex problems and writing great code in a fun and fast-paced environment. · ...

The Agent Case Management interacts with customers on a daily basis responding to inquiries in a courteous and efficient manner. · They assist customers with their cases emails and complaints providing information about product service features. · They help customers when faced w ...

Interacts with customers/customer information on a daily basis. · Helps customers when they are faced with problems or need information. · ...

Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. · ...

+The Team Leader leads and motivates a team to optimum performance levels to achieve targets contributing to the company s objectives. · +Confidently and effectively deliver coaching and constructive feedback to employees · Involvement of new strategies and/or process improvemen ...

Manage and optimize the organization's ecommerce platforms including website(s) mobile app(s) and other online sales channels Collaborate with cross-functional teams to develop and execute ecommerce strategies aligned with business objectives Ensure accurate and up-to-date produc ...

+ Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. · + What You'll Do: Consistently ensure that quality variance is well below ...

Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. · ...

Support the following primary objectives: Data Analysis and Automation Solutions & Dashboard Reporting. · ...

Position: Compliance Officer. Experience in a relevant discipline such as Law, Risk Management or Regulatory Compliance. Professional training or certification in Compliance, Risk Management, or other industry-specific regulation is highly desirable. · ...

The Managing Coach Operations is responsible for overall performance and budget of client groups. · ...

Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. · Ensure customer satisfaction and provide professional customer support · ...

This position involves ensuring quality variance is well below threshold and internal quality scores are exemplary. · ...

Hi All, · We are hiring for Quality analyst for Gurgaon office · Work mode: Work from Office 5 days working rotational off · Salary: 35k gross+3500 travel · Job Summary · The Quality Analyst (Call Audit) is responsible for monitoring, evaluating, and improving the quality of cust ...

What Youll Do: · Coordinate the activities of any applicable departments to ensure that all quality deadlines are met · Support the efforts of senior management and operations · Create uniform and consistent procedures and systems in all aspects and areas of Company functions ...

Handle inbound customer interactions in Hindi and English. · Maintain a high level of professionalism and empathy while dealing with customers. · Meet performance metrics related to quality, productivity, and customer satisfaction. · Fluency in Hindi (mandatory) along with above ...