CNX Jobs in India

+Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos. · ...

Salesforce Sr. Developer for Service Cloud with experience in Telecom or POS systems and portal experience desired. · ...

The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. · ...

The job involves providing day-to-day functional direction to agents within the program training classroom environment, using Indian Sign Language. · Key responsibilities include preparing and presenting training material through classroom learning, hands-on demonstrations and su ...

The Responsible for data management, financial tracking, reporting and reconciliation for Facilities and Employee Transport operations. · Maintain daily weekly monthly MIS reports for Facilities and Transport. · ...

The Work Force Management (WFM) involves effective operational planning & execution including Forecasting, · Capacity Planning,Scheduling & Reporting. · Manage agent preferences,time-off requests(shift bid process/trainings and overtime) · To collaborate with various business uni ...

+ Salesforce developer responsible for designing and developing solutions across Sales Cloud, Service Cloud and Experience Cloud. · +Design and develop solutions across Sales Cloud, Service Cloud and Experience Cloud · Implement business logic using Apex, Flows and Lightning Web ...

The Sr. Technical Representative is responsible for simple to moderate internal user requests related technical assistance over the phone or email.To assist all our users with any logged IT related incident when called upon. · ...

Manage Call Quality & Client related KPI's Evaluating effectiveness of TQ interventions Create and maximize relationships with client partners Strengthening Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics the reporting needs ...

The Team Leader is responsible for the day-to-day supervision of call center associates. This position ensures performance metrics are achieved by providing coaching and motivation. · Apply knowledge of regulatory requirements and industry best practices in EDD and ODD processes ...

+Support Netskope deployment configuration Tshoot. Also support EDR XDR troubleshooting monitoring preparing reports with collaborating IT Ops SOC Compliance teams. · +Administer configure Netskope EDR XDR platforms  · +Monitor agent health ensure timely updates content agent ver ...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. · Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos · ...

The Team Leader is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching motivation and accountability. · Associate's degree in related field with two to four years of ...

We are looking for a Specialist to join our team at Concentrix. · The ideal candidate will have experience in procurement, preferably indirect sourcing. · ...

We're Concentrix. · The intelligent transformation partner. · Solution-focused. Tech-powered. Intelligence-fueled. · The global technology and services leader that powers the world's best brands, · today and into the future.We shape new game-changing careers in over 70 countries, ...

The Sr. SME provides floor support and learning sessions to agents. · They assist in driving metrics of the team and monitor closure of service levels regularly. · They also supervise team members in the absence of the Team Captain and take production calls as well as escalated c ...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and cust ...

The Team Leader is responsible for the day-to-day supervision of a group of call center associates to ensure performance metrics are achieved by providing coaching and motivation. · ...

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. · The global technology and services leader that powers the world's best brands, · today and into the future.Responsibilities:Manage CI/CD pipelines for .NET application ...

Sr. SME Operations role involves serving as subject matter expert for O2C process, partnering with operations teams to identify and resolve process issues, ensuring compliance with process controls, policies and audit requirements. · ...