CogentHubCX Jobs in India

The Transition Manager will be responsible for planning managing and delivering end-to-end transitions of BPO processes from clients or incumbent vendors into the organization. This role ensures smooth knowledge transfer operational readiness and achievement of service levels wit ...

This is a full-time QA Assistant Manager role located in Kolkata. The QA Assistant Manager will oversee quality assurance processes by monitoring and auditing customer interactions to ensure adherence to organizational standards and compliance requirements. · Expertise in quality ...

The Analytics & Experimentation Analyst will support discovery-led initiatives by executing analytical frameworks, validating hypotheses and generating actionable insights. · ...

+The Head of IT – Network & Infrastructure will be responsible for leading, managing, and securing the complete IT network and infrastructure environment across all organizational locations. · +Lead end-to-end network and infrastructure operations across all company locations · D ...

This is a full-time,on-site QA Assistant Manager role located in Kolkata.The QA Assistant Manager will oversee quality assurance processes by monitoring and auditing customer interactions to ensure adherence to organizational standards and compliance requirements. · Expertise in ...

CogentHubCX.AI delivers innovative scalable customer experience solutions seamlessly combining advanced technology with human empathy. · ...

We are seeking a highly driven and experienced Operations Manager to oversee day-to-day activities in our BPO operations. · The ideal candidate will bring leadership, efficiency, and a results-oriented mindset to ensure service delivery. ...

Role Description · This is a full-time on-site role for a Field Sales Executive based in Bengaluru. Responsibilities include identifying and acquiring new clients, managing sales pipelines, conducting market research, and presenting tailored solutions to clients. The role demands ...

We are seeking innovative Generative AI Specialists to join our global team. · Research and develop cutting-edge AI methodologies. · Collaborate with cross-functional teams. · ...

This is a full-time on-site Customer Support Executive role based in Navi Mumbai. The selected candidate will handle customer queries provide accurate and timely resolutions and ensure excellent service delivery. · ...