Cubicle Consultancy Jobs in India

Experience in Team Leader in a BPO/customer service · Strong understanding of customer service KPIs including CSAT,AHT,& FCR · Ability to analyse reports& make data-driven decisions · ...

+Should have sales experience in IT staffing/IT Services who has done staff augmentation industry in their career. · ...

· ...

RESPONSIBILITIES: · Handle customer inquiries via phone, email, or chat · Resolve complaints and provide effective solutions · Maintain accurate customer records · Ensure high customer satisfaction · Follow up on customer issues promptly · Meet performance & quality targets · Req ...

RESPONSIBILITIES: · Answer incoming calls and address customer queries. · Provide product/service information clearly. · Record call details and maintain accurate customer records. · Resolve complaints or escalate them when needed. · Ensure a positive customer experience on every ...

Handle inbound/outbound customer calls and queries · Resolve issues promptly and professionally · Maintain customer records and follow up as needed · Ensure high levels of customer satisfaction · Meet daily service targets and KPIs · ...

· As a Customer Service Representative, your role involves answering incoming calls and addressing customer queries. You will be required to provide product/service information clearly, record call details accurately, and maintain customer records. Your responsibility includes r ...

RESPONSIBILITIES: · Handle customer queries via live chat. · Provide accurate product/service information. · Resolve issues with clarity and professionalism. · Maintain chat records and follow up as needed. · Ensure quick response and high satisfaction. · Required Candidate Profi ...

· As a Customer Support Executive, your role involves: - Answering incoming calls and addressing customer queries. - Providing product/service information clearly. - Recording call details and maintaining accurate customer records. - Resolving complaints or escalating them when ...

RESPONSIBILITIES: · Answer incoming calls and address customer queries. · Provide product/service information clearly. · Record call details and maintain accurate customer records. · Resolve complaints or escalate them when needed. · Ensure a positive customer experience on every ...

Handle inbound and outbound customer calls professionally and resolve customer queries and complaints. · ...

This job involves responding to customer inquiries via phone, email or chat and resolving complaints with appropriate solutions. · ...

Handle inbound and outbound international calls for customer inquiries, bookings, reservations, and service requests · Provide timely and accurate information to customers regarding products and services · Resolve customer queries efficiently while maintaining a high level of pro ...

Handle incoming customer calls, messages, and emails professionally · Resolve customer queries and issues promptly · Provide product or service information and updates to customers · Maintain accurate records of customer interactions · Escalate unresolved or complex issues to hig ...

RESPONSIBILITIES: · Handle customer inquiries via phone, email, or chat · Resolve complaints and provide effective solutions · Maintain accurate customer records · Ensure high customer satisfaction · Follow up on customer issues promptly · Meet performance & quality targets · Req ...

Email Process · Blended · Us shift · Excellent communication & written skills · can draft professional emails · Rotational Shift · HSC freshers can apply · Andheri · ...

RESPONSIBILITIES: · Respond to customer queries via phone, email, or chat. · Provide product/service information and support. · Resolve issues promptly and professionally. · Maintain accurate customer interaction records. · Meet service quality and response time targets. · Requir ...

Handle customer queries & concerns effectively through inbound & outbound calls · Provide exceptional customer support by addressing inquiries, resolving issues, & offering solutions · Demonstrate a customer-centric approach · Customer Care · Voice Process · Required Candidate ...

· As a Customer Support Chat Representative, you will be responsible for: - Handling customer queries via live chat. - Providing accurate product/service information. - Resolving issues with clarity and professionalism. - Maintaining chat records and following up as needed. - En ...

Email support executive provides professional email drafting and communication services. · Drafts professional emails. · ...