Etech Jobs in India

We're a software solutions company building innovative SaaS platforms for two critical markets: contact center operations and custom software development services. · Strategic Prospecting & Territory Management: Identify and research target enterprise accounts (mid-market to Fort ...

What You ll Be Doing: · Act as the primary point of contact for client inquiries related to product features, functionality, and troubleshooting · Respond to support requests via email tickets and phone calls · Conduct live training sessions and assist with product reconfiguratio ...

A Data Engineer with strong proficiency in MS Excel and experience with data analysis and trend identification is needed. · ...

What You ll Be Doing: · Design, build, and deploy LLM-driven applications (e.g., document summarization, RAG-based QA, chatbots). · Work with open-source LLMs using platforms like Ollama and Hugging Face. · Implement Lang Chain and Lang Graph workflows for multi-step, multi-agent ...

What You ll Be Doing: · Design, build, and maintain web applications using and Angular · Work with databases: MongoDB, MySQL, and MSSQL · Implement real-time features with and Redis · Gather requirements directly from clients and communicate effectively in English · Deploy and ...

Key Responsibilities · Data Engineering Pipeline Development · Design and build scalable, high-performance ELT pipelines using Dataform on BigQuery. · Develop and optimize SQLX models , incremental pipelines, and data transformations. · Implement data quality checks ...

What You ll Be Doing: · Create Speech Analytics language content for requested insights. · Create searches and reports designed for automated analysis and topic identification in recorded conversations from a call center environment. · Analyze recorded audio and audio-based data ...

What You Will Be Doing: · Directly supervises 1 to 40 team members in the Training class. Carries out supervisory responsibilities in accordance with the organization s policies and applicable laws · Responsibilities include training team members; planning, assigning, and directi ...

Reporting Analyst (DA) · Work From Office · Anywhere · Posted 2 years ago · What we offer: · Canteen Subsidy · Night Shift allowance as per process · Health Insurance · Tuition Reimbursement · Work-Life Balance Initiatives · Rewards & Recognition · What You ll Be Doing: · Coordin ...

Moodle Developer · Remote · Remote · Posted 5 months ago · What you will be doing: · Assist in maintaining and supporting the Moodle platform to ensure smooth day-to-day operations. · Support customization of Moodle themes and plugins as per project requirements. · Monitor system ...

What You ll Be Doing: · Must be flexible, enthusiastic and possess good interpersonal skills. · Must be proficient in MS office products, i.e. Word, Excel, PowerPoint. · Excellent interpersonal and communication skills (listening, verbal, written) · May be asked to be available f ...

WHAT YOU LL BE DOING: · Will initiate launching of audit process for new campaigns as assigned by Project Leader/Account Leader · Will interact with Operations to ensure that the expectations in terms of QA support to the campaigns are met · Understand the SLA of the campaigns in ...

What You ll Be Doing: · Lead full-cycle web development projects from requirement gathering to deployment and maintenance. · Architect and develop scalable, secure, and high-performance applications using Core PHP, Laravel, and WordPress. · Write and optimize complex SQL queries; ...

What You ll Be Doing: · Monitors queue spikes, breaks and aux usage of agents. Ensuring that the queue is well-managed by relaying real-time concerns on AUX time reporting to Supervisors/Floor managers on the floor. · Sends day-end reports to management team · Monitors and report ...

What You ll Be Doing: · Develop and maintain Tableau dashboards and scheduled reports. · Perform ad hoc analyses to support operational and business needs. · Write and optimize SQL queries to extract data from Azure Synapse / Azure SQL. · Analyze contact center KPIs (AH ...

The job involves working as International Voice Process with US Customer Support (Voice). It requires good English communication skills, willingness to work in night shifts, and having own laptop with required configuration. · Login hours (mandatory) · ...

What You ll Be Doing: · Will initiate launching of audit process for new campaigns as assigned by Project Leader/Account Leader · Will interact with Operations to ensure that the expectations in terms of QA support to the campaigns are met · Understand the SLA of the campaigns in ...

What You ll Be Doing: · Design, develop, and maintain ETL processes to extract data from multiple sources including MS SQL Server, SFTP, and other file-based or API endpoints. · Build and optimize complex SQL queries and stored procedures to support data analytics and reporting. ...

What You ll Be Doing: · Quality Monitoring : Regularly review and evaluate customer interactions (calls, chats, emails) to ensure compliance with company standards, processes, and customer service expectations. · Feedback and Coaching : Provide constructive feedback to agents, ...

Process Analyst (Non-Technical) · Work From Office · Anywhere · Posted 2 years ago · What We Offer: · Transportation allowance · Canteen Subsidy · Health Insurance · Tuition Reimbursement · Attendance Bonus · Incentive components campaign wise · Work Life Balance Initiatives · Re ...