etech global services Jobs in India

Company Description · Etech Global Services, founded in 2003, has grown from a single site in Nacogdoches, Texas with 400 team members to a global leader in contact center solutions with over 3,600 employees across 8 locations in the U.S., Jamaica, and India. The company handles ...

Position: Tier-1 Support Specialist · Location: Vadodara (on-site) · Experience: 0 to 1 years · Shift- 24*7 · WHAT WE OFFER: · Transportation allowance · Canteen Subsidy · Health Insurance · Tuition Reimbursement · Incentive components campaign wise · Work Life Balance Initiativ ...

We are seeking a Trainer to join our team. The successful candidate will be responsible for training team members, planning and directing work, appraising performance, rewarding and disciplining team members. · The ideal candidate will have excellent communication skills and be a ...

Profile- Customer Service Representative- Voice Process · Location- Vadodara · Shift- 24*7 · Joining- Immediate joiner · Role Description · This is a full-time on-site role for a Customer Support Representative – Voice Process at our Vadodara location. The Customer Support Repres ...

Lead Analyst II (Equivalent to QA Lead) · What We Offer: · Transportation allowance · Canteen Subsidy · Health Insurance · Tuition Reimbursement · Incentive components campaign wise · Work Life Balance Initiatives · Rewards & Recognition · Internal movement through IJP · ...

We are looking for a Moodle Developer to join our team at Etech. As a Moodle Developer you will develop customize and maintain Moodle plugins and themes as per business requirements optimize Moodle performance ensure scalability security and reliability. · Develop customize and m ...

Customer Service Representative provides assistance to customers on products or services offered over the internet by performing various duties. · ...

The Chief Technology Officer will lead the end-to-end technology strategy and engineering for Etech's global BPO & IT operations. · ...

We are seeking an experienced Sr. Moodle developer who will develop customize maintain moodle plugins themes as per business requirements optimize moodle performance ensure scalability security reliability troubleshoot resolve moodle related technical issues collaborate instructi ...

+Create Speech Analytics language content for requested insights and analyze recorded audio and audio-based data sets for critical insights. · Create searches and reports designed for automated analysis and topic identification in recorded conversations from a call center environ ...

Etech is committed to delivering exceptional outcomes and making a positive impact on its clients, employees, and communities. · ...

Customer Service Representative provides assistance to customers on products or services offered over the internet. · ...

We are looking for a Tier-1 Support Specialist. · As a Tier-1 Support Specialist you will provide assistance to customers on products or services offered over the internet by performing various duties such as handling calls and chats with inquiries related to products and servic ...

The CallMiner Integration Manager leads the end-to-end integration of CallMiner's speech analytics platform into client environments. · This role combines technical expertise in data engineering and platform administration with strong project management and stakeholder coordinati ...

The Client Service Representative will have primary responsibilities consisting of a broad range of customer support and sales activities. · Consulting with new and existing customers on appropriate products to maximize revenue and increase customer satisfaction. · Aiding adverti ...

This job involves providing customer service assistance over the internet by handling calls and chats with inquiries related to products and services offered. · Handle calls and chats with inquiries related to products and services offered. · ...

A trainer must be able to take charge and effectively pilot a class, but should be able to admit mistakes and work well with different people and personalities. · Directly supervises team members in the Training class. · Carrries out supervisory responsibilities in accordance wit ...

This position requires an experienced customer service representative to handle calls and emails related to courses signed up by customers. · ...

Support Customer Service Teams with associate scheduling and real-time monitoring of work queues to ensure optimal service level delivery. · Monitor queue spikes, breaks, and aux usage of agents. · Sends day-end reports to management team. · Reports intra-day schedule changes to ...

The customer service representative provides assistance to customers on products or services offered over the internet. They handle calls and chats with inquiries related to products and services, perform basic troubleshooting steps, gather required information, and coordinate wi ...