Foundever Jobs in India

About Foundever · Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expe ...

We are looking for a Recruiter to join our team in Foundever. The ideal candidate will have experience in BPO hiring and international CSE level hiring. · ...

We are currently seeking fresh and talented individuals like you to join our dynamic team at Foundever . · Answering queries and concerns about a company products or services. · Resolving issues and handling customer complaints. · Tracking customer service metrics. · Delivering i ...

We are hiring skilled Customer Support Professional to join our team. · This role is ideal for a dedicated problem-solver with a background in customer service who thrives in a fast-paced environment.Greetings from Foundever · Hiring only for candidates from Mumbai Location. · We ...

Foundever is currently seeking a Subject Matter Expert for their Telecom Process into ISP. · ...

Foundever -Global CX Company · We partner with leading brands to manage customer interactions through various channels. · About the Role · Develop training materials and content, determine methodology and coordinate resources for effective deployment. · Conduct training sessions, ...

Process Trainer · About the Role: · We are seeking an experienced Process Trainer to join our team at Foundever, a global customer experience company. The successful candidate will be responsible for preparing training materials, developing instructional content and coordinating ...

Process Trainer · About the Role · We are seeking an experienced Process Trainer to join our team at Foundever. The successful candidate will be responsible for preparing training materials, developing instructional content, determining methodology, and coordinating resources for ...

The CCaaS Program & Strategy Director is a high-impact, enterprise-focused role responsible for defining and executing the strategy, transformation roadmap, and governance of Contact Center as a Service (CCaaS) and Unified Communications (UC) platforms across the organization. Th ...

Candidates should be from BPO/BPM Background · Chat background experience is required · Telecom background experience is Preferred · Total Experience - 10+yrs · Relevant Experience - 1+ yrs (Manager on paper) · Education - Any Graduate or 4 years Diploma · Shifts - US (24x7) · 5 ...

About Foundever · Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expe ...

Handled a team of atleast 5-8 Recruiters / Sr. Recruiters · Handled Bulk, volume and Frontline Hiring, agent based hiring, Staff Planning, Strategize · Vendor Management, Employee Referral and Sourcing Team · Ontime fill rate, should be able to deliver 95% Fill rate · Must be com ...

Command Center Planning Analyst · The Critical Role of a Capacity Planning Analyst in Ensuring Service Delivery and Cost Efficiency. · This role is responsible for translating business demand into workforce capacity plans and optimized staffing schedules to ensure service deliver ...

Roles and Responsibilities : · Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner. · Process transactions, answer questions about products/services, and provide solutions to issues related to banking operations. · Ma ...

Process Trainer · Foundever is a global customer experience company that partners with leading brands to manage customer interactions through phone, chat, and email. · We are seeking an experienced Process Trainer to develop and deliver training programs for our team members. The ...

Foundever is a global customer experience (CX) company that partners with leading brands to manage customer interactions through phone, chat, and email, providing services like customer support, sales, digital operations, and AI solutions. · About the Role · We are seeking a skil ...

body{font-family:Arial;font-size:14px;}Process Trainer · At Foundever, a global customer experience (CX) company, we partner with leading brands to manage customer interactions through phone, chat, and email. Our services include customer support, sales, digital operations, and A ...

Human Resources Business Partner · The ideal candidate will have experience in all areas of human resources. They should be comfortable onboarding new candidates and collecting necessary background information, as well as assisting employees while at work. · Responsibilities: · R ...

Command Center Planning Analyst · The Capacity Planning Analyst ensures service delivery, productivity, and cost efficiency across a shared service or GCC environment by translating business demand into workforce capacity plans and optimized staffing schedules. · Key Responsibili ...

We are looking for friendly fluent English speakers to provide top-notch voice support to US customers Night shift fixed Saturday Sunday off and Friday working Fresh graduates and experienced candidates can apply. · ...