IntouchCX Jobs in India

We are seeking a Communications Skills Trainer to conduct soft skills and language training for new hires based on the roadmaps defined. · Deliver sessions for new hires, tenured employees, and cross-functional teams · Support production associates on a real time basis · >Monitor ...

We are looking for dynamic and results-driven Sales Executives for our International Voice Process. · The ideal candidate will be responsible for handling outbound/inbound international customer calls, · promoting products/services, · and closing sales while delivering an excelle ...

We are looking for an experienced Recruiter with a minimum of 6 months of hands-on recruitment experience to handle BPO hiring. · ...

We are hiring a Full Stack Developer Team Lead who is hands-on and strong in Angular + Java + Spring Boot.This is a high-impact technical leadership role for someone who loves coding as much as mentoring teams. · ...

The Quality Manager is responsible for improving service quality and customer satisfaction. · ...

The German Language Expert is responsible for delivering high-quality linguistic support across translation, interpretation, content review, and communication tasks. · ...

We are seeking a highly skilled French Language Expert to deliver high-quality linguistic support across translation, interpretation, content review, and communication tasks. · The ideal candidate will have advanced proficiency in French, strong analytical capabilities, · cultura ...

+We value curiosity, initiative, and a drive to improve things. As part of our Product team, youll help manage the tech suite that powers 25,000+ agents globally. · In this role, youll work closely with internal teams across departments to turn ideas into features that deliver re ...

We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. · Handle outbound/inbound calls to internation ...

We are seeking customer-focused Customer Service Representatives (CSRs) to provide exceptional support across multiple digital and voice channels. As a frontline ambassador, you will assist customers with streaming services, digital ticketing, mobile applications, and account-rel ...

We are seeking a Quality Assurance Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are ach ...

We're changing the way people think about customer service, · Welcome to IntouchCX where we immerse ourselves in your world with curiosity, · creativity and innovation.About The Job · We're looking for a Quality Assurance Team Lead... · ...

We are searching for a Human Resources Executive - Onboarding to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. · Assist new hire associates with the joining formalities · Validate the documents submitted by new hir ...

We are seeking a Quality Assurance Manager to deliver extraordinary results for our clients. · ...

We are looking for a skilled software engineer to join our team. The ideal candidate should have experience in TypeScript and good understanding of server-side templating languages. · Integration of user-facing elements developed by front-end developers with server side logic · W ...

We are hiring enthusiastic professionals for our International Voice Process handling inbound/outbound calls from international customers resolving queries ensuring high service quality.Excellent verbal communication skills in English · ...

The Assistant Manager, Global Service Desk is a critical role at IntouchCX responsible for overseeing day-to-day activities of service-desk operations. The role involves general management, service operations and special projects. · Manage the day to day operations of a 24/7 Glob ...

We are looking for a Team Lead to join our growing product development team and be responsible for owning implementing and executing test plans and test cases. · ...

We are looking for a dynamic and customer-focused International Voice Process Executive to join our team in Hyderabad. · Provide accurate information and resolve customer queries professionallyMaintain a high level of customer satisfaction through effective communicationFollow co ...

++Were looking for a skilled and passionate AI Specialist to join our team and play a pivotal role in enhancing our operations.+ · +You'll be instrumental in optimizing our AI-powered bots, refining our knowledge base, · and driving improvements in our AI prompt engineering for s ...