IOConnect Software Solutions Pvt Ltd in India
26 jobs at IOConnect Software Solutions Pvt Ltd in India
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Front Desk Sales Associate
3 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaAnswer phones, schedule appointments and welcome our guests. · - Create and maintain positive team atmosphere. · - Provide personable and stand-out service to our members and guests each and every visit. · - Consistently meeting or exceeding established sales and customer service ...
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Customer Service Officer
1 week ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaDirect customers to online resources. · - Create and maintain reports on customer interactions. · - Attend weekly team meetings. · - Update customer records in our system, including notes about conversations and outcomes. · - Strong organisational skills for ensuring that all ope ...
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Customer Support Representative
1 day ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, India**Managing Inbound Calls**: CSRs handle incoming phone calls, addressing customer inquiries and concerns. · - **Generating Sales Leads**: They identify potential sales opportunities during interactions with customers. · - **Assessing Customer Needs**: CSRs understand customer req ...
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Data Processing Officer
2 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaAssists with other work processing or other tasks as needed. · - Organizes documents; prepares and codes data for entry into computer system. · - Investigates and reconciles any discrepancies in files. · - Answers phone; screens calls; responds to any inquiries or transfers call ...
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Front Desk Representative
4 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaOrganize the things and keep the front desk clean and tidy. · - Ensure all the necessary stationery and the necessary forms are available. · - Note customer complaints and answer their queries. · - Welcome the customers in a friendly manner. · - Explain the company's policies and ...
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Executive Assistant
4 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaAct as an executive's point of contact for employees, clients, and all external parties. · - Handle the information flow in a timely and accurate manner. · - Handling executive calendar and setting up meetings. · - Making travel and accommodation arrangements. · - Proactive enoug ...
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Customer Support Executive
2 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaUnderstanding the products and services provided by the company. · - Preparing company policies and procedures. · - Developing training lessons with service delivery systems. · - Managing a team of Customer Support Representatives. · - Excellent phone etiquette and active listeni ...
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Data Entry Executive
2 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaEnter data into computer systems accurately and efficiently. · - Verify and maintain records by conducting regular data checks. · - Perform data analysis to identify discrepancies and errors. · - Ensure data integrity and consistency across systems. · - Collaborate with team memb ...
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Customer Care Executive
1 week ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaProviding complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines. Training customer care staff on customer service protocol. Strategic thinking. Must possess excellent commu ...
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Customer Support Associate
5 hours ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaAttending training sessions to grow knowledge of products and develop customer service skills. · - Processing and logging incoming calls into the CRM system. · - Identifying customer needs. · - Forwarding and escalating inquiries to relevant individuals and departments. · - Succe ...
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Executive Administrative Assistant
3 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaActing as the administrative point of contact between the executives and internal/external clients. · - Receiving calls, taking messages, and routing correspondence. · - Handling executives' requests and queries appropriately. · - Maintaining diaries, arranging meetings, and prov ...
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Customer Service
2 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaAttending customer service team meetings. · - Continued learning of the company's products. · - Assisting customers with refunds or cancellations. · - Completing administrative tasks. · - Handling service issues. · - Proactive questioning/asking for feedback from customers. · - C ...
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Back Office Operations
4 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaManaging and maintaining computer systems and networks. · - Processing and analyzing data for various departments. · - Ensuring data accuracy and integrity. · - Supporting administrative tasks and document management. · - Strong analytical and problem-solving abilities. · - Profi ...
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Front Desk Executive
3 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaGreeting and welcoming visitors/guests in a professional and friendly manner. · - Maintaining a tidy and presentable front desk with all necessary materials like pens, forms, paper, etc. · - Reporting to management and performing other administrative duties. · - Performing light ...
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Front Office Receptionist
3 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaWelcome guests and ensure a positive reception experience with a friendly and professional demeanor. · - Answer and direct phone calls, respond to customer inquiries and provide general information about company products and services. · - Maintain a tidy and organized reception a ...
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Office Administrator
1 week ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaProcesses requests, ensuring alignment with company protocols. · - Maintains a systematic filing system. (manual and computerized) · - Professionally answers phone calls and responds promptly to employee and customer inquiries. · - Effectively communicates and implements company ...
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Front Desk Receptionist
3 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaGreet and welcome guests as soon as they arrive at the office. · - Direct visitors to the appropriate person and office. · - Answer, screen, and forward incoming phone calls. · - Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. p ...
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Customer Care Officer Job Description
1 week ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, India**Handling Inquiries**: Customer Service Officers manage incoming phone calls and address customer inquiries about products and services. · - **Sales Leads**: They generate sales leads that can develop into new customers. · - **Needs Assessment**: Identifying and assessing custom ...
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Customer Care Representative
3 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaRecruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally. · - Answer any questions the customer may have about available products and services. · - Establish new customer accounts, recording account information on wr ...
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Customer Service Representative
3 weeks ago
IOConnect Software Solutions Pvt Ltd Pimpri-Chinchwad, Maharashtra, IndiaResolve customer issues and complaints effectively and efficiently. · - Manage high volumes of inbound and outbound calls. · - Maintain accurate records of customer interactions and transactions. · - Provide up-to-date product and service information to customers. · - Strong list ...
