PMC Jobs in India

The Customer Service Trainer is responsible for enhancing the quality, consistency, and effectiveness of Managed Services IT support calls.By delivering training programs that focus on customer handling and communication skills, this role drives higher CSAT, FCR, and QA scores. · ...

We are looking for a Software Engineer who can quickly become productive in a cross-functional product team.This role is ideal for someone who enjoys learning across the stack and is comfortable working on both frontend and backend tasks. · ...

The Service Delivery Manager will be responsible for managing all services delivered to a large US-based retail customer; leading the client relationship to the 'users' of these services. · ...

We are seeking an experienced and visionary Practice Lead - Data Engineering to build, · sacle and lead our Data Engineering practice as a strategic capability within the organization.About 12 to 15 years of experience in data engineering, · At least 5 years in a senior technical ...

Your role as a Deputy Team Lead of PMC's L1 Service Desk requires you to carry out the following duties to actively support the Team Lead and the wider management team in improving service; managing the team and training analysts to distribute both your technical and customer ser ...

We are looking for a highly accomplished and technically sharp Principal Engineer to serve as the technical anchor for our delivery teams. · This role is technology-agnostic, responsible for strengthening engineering quality, · technical delivery,and process maturity across all p ...

This role is crucial to ensure great customer satisfaction for our customers and resolving the customers issues at first point of call. · ...

We are seeking a highly skilled and detail-oriented Data Analyst to join our team. This role is critical in creating Management Information (MI) Dashboards and driving data insights throughout the organisation. · The ideal candidate will have extensive experience with Power BI an ...

The Incident Management Analyst is a critical role within the Service Delivery function responsible for the end-to-end management of incidents throughout their entire lifecycle irrespective of resolver group ensuring that incidents are effectively prioritised progressed escalated ...

The helpdesk team lead is responsible for managing the entire operation of the Helpdesk. · This role will be aligned to PMC Managed service vertical and will responsible for managing the Helpdesk team of people responsible to work as the first point of contact for our customers a ...

The Incident Management Lead is accountable for the overall effectiveness, performance, and maturity of the Incident Management function across PMC. · ...

We are looking for a Senior Software Engineer who can operate as a strong individual contributor, · take end-to-end ownership of features, · and influence technical decisions in a product-led environment.This is a cross-platform role - you will work across frontend backend and cl ...

As Senior HR Administrator, you will be responsible in providing high-quality HR administrative and operational support across India and UK geographies. · ...

The Service Desk Manager will be responsible for the management of teams of IT analysts based in India and the UK supporting retail and business system applications. · This role will be responsible for building a new team of desktop support engineers allowing to extend its retail ...

Pmc is a specialist consultancy delivering retail solutions to clients across the high street. They are a growing organization team-focused powered by the people and unequalled in support and testing services to clients. · ...