Protalk Solutions Jobs in India

Manage and monitor dialer campaigns to ensure optimal agent productivity. · ...

Handle inbound and/or outbound calls from international customers Resolve customer queries complaints and requests efficiently Provide accurate information about products/services · ...

We are looking for a Customer Care Executive in Kannada language to join our team in Chennai. · ...

Manage and monitor dialer campaigns (Predictive, Progressive, Manual, etc.) to ensure optimal agent productivity. · Generate, maintain, and analyze daily, weekly, and monthly MIS reports on call volumes, agent performance, and campaign effectiveness. · ...

Protalk Solutions is hiring an AI Developer / AI Engineer for Mohali location. · Develop AI-powered applications and automation tools ...

Lead and manage end-to-end recruitment for BPO roles. · ...

Managing BPO Bulk Recruitments · Managing Employee Relation · Must be aware of sourcing strategies · Must have good hands on job portal · whatsapp resume at Robin · ...

Trade Focus : India-USA & Canada (Freight Forwarder Partnership ) · Hunter Sales Professional Sales who can build new freight Forwarder Partnerships and rapidly scale shipment trade lane · Ocean Freight & Air Freight Exporters · Required Candidate profile · Map Delhi NCR and ...

Manage and supervise team of voice process executives Ensure achievement of daily weekly and monthly KPIs Conduct regular team briefings coaching and performance reviews To APPLY Call Neha ...

Must have experience as head of collections Lead mentor and manage regional and national collections teams Set performance goals monitor KPIs and drive productivity across teams. · ...

Manage end-to-end tele-collection operations Lead mentors and monitors Team Leaders and collection agents Ensure achievement of daily weekly and monthly collection targets ...

Conducting interviews and sourcing profiles through different job posts. · ...

We are seeking Customer Care Executive - Gujarati Language for our Day Shift. The selected candidate will be responsible for handling customer inquiries and providing excellent service. · Candidate should have excellent communication skills in Gujarati language. · ...

We are looking for a Team Leader to lead our BPO Voice Process team. The ideal candidate should have strong communication skills and previous experience in customer service. A graduate degree in any stream is also required. · Lead and supervise a team in a BPO Voice ProcessEnsure ...

Customer Care Executive for Marathi language in Chennai. · ...

Oversee day-to-day operations of the domestic voice/non-voice process. · ...

Must be working as Manager Tele collections in BPO Industry · Good in Communication skill s · Interested Candidates can whatsapp resume · ...

responsible for managing chat/email team, monitoring KPIs (TAT, Quality, SLA), handling escalations, coaching agents, preparing reports, and driving performance. Requires 2–3 yrs BPO exp, strong written skills & team handling ability. · ...

This role involves sourcing profiles and conducting bulk recruitments in the BPO sector. · Sourcing profiles efficiently from different channels. · Conducting bulk recruitments in the BPO sector. · ...

We are looking for dynamic and customer-focused individuals for our International Voice Process. · The role involves handling outbound calls with international customers, resolving queries, and delivering excellent customer service. ...