Unify CX Jobs in India

Digital Drawing / Mapping Services Support for Indoor Navigation Maps · Digital drawing / mapping services support for indoor navigation maps (Retail Malls, Airports, Convention Centers, etc.) by converting LiDAR point clouds into usable map formats (as specified by GoodMaps). · ...

We seek detail-oriented Quality Analyst for voice process operations to monitor evaluate improve call quality ensure customer satisfaction adherence process standards compliance company policies. · Monitor evaluate inbound outbound voice calls agent performance quality standards. ...

Summary of the Position: · The Quality & Training Director will lead the design, delivery, and governance of all training and quality assurance initiatives across UnifyCX. This dual-function role ensures that our people have the skills to deliver best-in-class customer experience ...

We are seeking a highly skilled and motivated Subject Matter Expert (SME) to join our support team for VPN products. In this role, you will be responsible for providing advanced technical support, managing escalations, and driving continuous improvement efforts in a fast-paced, 2 ...

We are seeking a dedicated and customer-focused Technical Support Associate to join our team in Hyderabad. The ideal candidate will provide technical assistance and support related to computer systems, software, and hardware to ensure smooth operations and customer satisfaction. ...

We seek a motivated and detail-oriented Junior Network Engineer to join our dynamic team. The ideal candidate will possess a foundational understanding of network concepts, · with hands-on experience or familiarity with WiFi technologies. · Network Maintenance & Support: · Assist ...

Who We Are: · unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourci ...

unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions t ...

+ Job Title: Benefits Consultant - EDI · Location: Mangalore · Job Type: Full-time · The Benefits Consultant is responsible for utilizing best-in-class management practices to give clients a holistic perspective on their benefits program, EDI complexity, · + Maintain an in-depth ...

Who We Are: · unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourci ...

We are looking for a detail-oriented and analytical Quality Analyst to join our team. · ...

We are looking for a Sales Associate to join us on our journey. The Sales Associate would be responsible for managing sales pipeline end-to-end by consulting, qualifying & converting potential leads to customers. · We welcome members from diverse backgrounds to the UnifyCX family ...

Job Specification: General Support Agent (fully blended): · About Us: · unifyCX ) is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strate ...

Job summaryTroubleshooting and resolving technical issues related to software and products. Interacting with clients via live chat, web-based systems, online forums, and telephone. · ...

Troubleshooting technical issues related to our software and the range of products and services it provisions Interacting with clients via live chat, web-based systems, online forums, and telephone to resolve their problems and gather feedback Testing & analysis of all products & ...

We are looking for a Customer Support Representative who speaks Hindi and English to assist customers over the phone. · Key Responsibilities:Answer calls and assist customers in Hindi most of the time (80%), and in English when needed (20%). · ...

Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. · ...