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    Admission Counsellor - Mumbai, India - upGrad

    upGrad
    upGrad Mumbai, India

    4 days ago

    Default job background
    Description

    What will you be doing?

    ● Being a mentor and guide who potential learners can look up to for career advice.

    ● Counselling potential learners, helping them plan their career path, and making them

    understand how upGrad can catalyze their career

    ● Carrying weekly enrollment/ revenue and collection target

    ● Establishing the uniqueness and effectiveness of upGrad's model of online learning.

    ● Owning the complete sales closing life cycle for leads assigned to you. This includes

    making phone calls, product demonstrations, sales closing, and post-sales relationship

    management.

    ● Maintaining a detailed database of all the interactions with the leads and providing

    constant feedback to the marketing team on lead quality

    What we are looking for?

    ● Individual with outstanding English communication skills (written and verbal) and

    interpersonal skills.

    ● Experience in international sales (EdTech sales would be an advantage).

    ● Individuals who can understand the culture of EMEA countries and

    understand the buying capacity of students from these countries.

    ● Rockstar sales performers with proven track records.

    ● Great listeners, and trustworthy individuals who can bond with our potential learners.

    Individuals with the ability to approach any situation with patience and very strong

    empathy

    ● Individuals who take a disciplined approach towards building funnel, tracking feedback,

    prioritizing tasks, and overachieving targets and deadlines.

    ● Sales bent of mind, to understand and effectively communicate what upGrad is

    offering to its prospective learners and achieve revenue targets

    ● Passion to deliver the highest levels of customer service at all times

    ● Basic proficiency in MS Office Suite (Outlook, Word, Excel) is required

    What are your deliverables / KPIs?

    ● Minimum of 100 dials per day.

    ● 1.5-2 hours of talk time on an average per day.

    ● 2 enrolled students per week

    ● Weekly revenue targets to be met and over-achieved.

    Working days

    6 days working (2 Alternate Saturdays off)

    Location: Mumbai (WORK FROM OFFICE)

    Mumbai Marol

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