Assistant Manager - Bhasāwar

Only for registered members Bhasāwar, India

1 month ago

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Job summary

This role is responsible for coordinating and maintaining the requirement and relationship with Customers in a clear, correct complete and timely manner. The incumbent should focus on continuous improvement thus ensuring simplification and innovation of processes related to customer service while maintaining customer satisfaction and expectations.

Responsibilities

  • Supervise day-to-day operations ensuring timely response to orders, queries, and complaints.
  • Ensure team adherence to defined SOPs, policies, and quality standards.
  • Act as first-level escalation for customer issues and support resolution.

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