CCE - International BPO || Voice / Chat - Mohali, Chandigarh - Linchpin Technologies

We are seeking a Chat and Voice Process Associate to deliver exceptional customer service across multiple communication channels. This role requires a dynamic individual capable of managing both written (chat) and verbal (voice) interactions, resolving customer inquiries, and ens ...

Handle customer queries and complaints via voice and chat · Provide appropriate solutions and ensure customer satisfaction · Maintain professionalism in all customer interactions · Accurately log all customer communication and actions taken · Adhere to shift schedules and meet pe ...

We are looking for a Customer Care Executive skilled in both chat and voice support to provide excellent customer service. The role involves handling inbound and outbound customer interactions via multiple channels, ensuring customer satisfaction and timely resolution. · Key Resp ...

Handle customer queries and complaints through voice and chat · Provide appropriate solutions and alternatives to resolve issues · Maintain professionalism and customer satisfaction at all times · Work 5.5 days a week with cab services provided for commute · Adhere to rotational ...

Handle customer queries via phone and chat support · Maintain accurate records of customer interactions and account details · Listen actively and resolve customer complaints efficiently · Ensure high customer satisfaction through effective communication · Resolve customer's queri ...

Job Summary · BULK HIRING for International process · Resolve customer's queries & complaints. · Build sustainable relationships and trust with customer · 5.5 days working · Allowances · Cabs · Required Candidate profile · Ability to compose grammatically correct, accurate paragr ...

Job Summary · Resolve customer's queries & complaints. · Build sustainable relationships and trust with customer · 5 days working with cab services. · GREAT Incentives · Cab facility · Required Candidate profile · Excellent English Communication required · UG/Grad/PG · Fresher/Ex ...

Resolve customer's queries & complaints. · Build sustainable relationships and trust with customer · 5 days working · Ability to compose grammatically correct, accurate paragraphs · UG/Grad/PG · Required Candidate profile · Fresher/Exp. · Rotational Shifts ( 24*7) · Comfortable f ...

We are seeking a BPO Chat/Voice Process Associate to join our team. This role is perfect for a customer-focused individual who can effectively manage and resolve customer inquiries through both voice calls and live chat, ensuring a high level of service quality and customer satis ...

We are looking for motivated Voice/Chat BPO professionals to join our customer service team. The ideal candidate will manage customer interactions via voice calls and chat platforms, providing timely and effective solutions. This role requires excellent multitasking skills and th ...

Deal with customers through chat and voice handle queries with accuracy and efficiency maintain high customer satisfaction identify and escalate issues when required. · ...

Description · We are seeking an International Voice/Chat Professional to join our dynamic team in India. This role involves engaging with customers through voice and chat channels to provide outstanding service and resolve inquiries. The ideal candidate will be customer-focused, ...

Description · We are seeking an International Voice/Chat Professional to join our dynamic team in India. This role involves providing exceptional customer support through voice and chat channels. The ideal candidate should be passionate about helping customers and possess strong ...

Provide prompt, professional voice/chat support. · Resolve queries efficiently. · Maintain high communication and satisfaction. · Troubleshoot and escalate as needed. · Meet performance targets. · GREAT Incentives · Both side cabs · Required Candidate profile · Excellent English ...

Provide customer support via phone, email, and chat · Troubleshoot and resolve technical or service-related issues · Follow up with customers to ensure issue resolution and satisfaction · Continuously update product knowledge and contribute to support documentation · Meet individ ...

Required Candidate profile · WORK FROM OFFICE · Excellent English Communication required · UG/Grad/PG · Fresher/Exp. · Rotational Shifts ( 24*7) · Immediate joiners only · Candidate must be available for face to face round of interview · ...

Respond to customer queries & customer concern · Maintain a deep understanding of client process & policies · Reproduce customer issues & escalate products bugs · Provide excellent customer service · Required Candidate profile · Immediate joiners · Graduate/Undergraduate · Freshe ...

Handle customer queries via call, email & chat. · Resolve issues & follow up for closure. · Coordinate with teams & maintain records. · Ensure positive communication & customer satisfaction. · Required Candidate profile · Excellent English Communication · UG/Grad/PG · Fresher/Exp ...

International voice process · Resolve client queries & assess their needs to achieve satisfaction · Build sustainable relationships and trust with customer · Provide accurate, valid and complete information. · Required Candidate profile · Immediate joiners · Graduate/Undergraduat ...

Being the first point of contact for customers. Resolve customer's queries via phone, email & chat. · Building relationships with customers and ensuring they are satisfied with the companys products and services · Required Candidate profile · Excellent communication skills · Cand ...

Dealing with customer issues and churning out an easy-to-follow solution · Handling customer concerns through Inbound and outbound calls · Voice/Non-Voice Process · 5.5 days working · Required Candidate profile · Immediate joiners · Excellent English Communication · Graduate/PG · ...