Customer Support Advisor - Bengaluru / Bangalore - Wroots Global

    Wroots Global
    Wroots Global Bengaluru / Bangalore

    1 day ago

    Full time ₹400,000 - ₹900,000 (INR) per year * Healthcare
    Description

    Key and Responsibilities:

    • Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
    • Handle complaints, troubleshoot problems, and ensure effective and timely resolution.
    • Use language skills (if applicable) to support customers in their native language.
    • Build positive relationships with customers to increase loyalty and satisfaction.
    • Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction scores.
    * This salary range is an estimation made by beBee
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