- Arrival Logistics: Manage the unique "off-road" transfer logistics, ensuring guest luggage and transport from the parking point to the resort is seamless and adventurous yet safe.
- Storytelling: Personally orient guests to the Wayanad Wild philosophy—explaining the ecology, the "no-TV" concept, and the importance of the rainforest canopy.
- Rituals: Execute authentic arrival rituals that use local Wayanad elements (tribal music, local refreshments, or forest scents).
- Global Standards: Act as the primary point of contact for international clientele, ensuring communication is sophisticated and culturally sensitive.
- Activity Coordination: Work closely with the Naturalists to ensure guests are briefed and prepared for treks, birdwatching, and night expeditions.
- Service Recovery: Proactively identify guest discomfort (especially regarding insects, weather, or terrain) and provide empathetic, swift solutions.
- Zero-Waste Front Office: Maintain a strictly plastic-free front desk and ensure all guest collaterals are sustainable and digital-first.
- PMS Management: Ensure accurate guest data entry in the Property Management System (PMS) to track preferences for repeat "CGH Earth" travelers.
- Safety & Security: Oversee guest safety protocols related to the forest environment (leech protection briefings, weather alerts, and trek safety).
- Upselling: Drive revenue through the promotion of specialty dining (e.g., forest dinners) and extended local tours.
- Cost Control: Manage the Front Office budget, focusing on optimizing transport costs and stationery.
- Manpower: Schedule and train a lean, multi-skilled team capable of assisting across guest touchpoints.
- Mentor the team on the "Quiet Luxury" service style—being available but non-intrusive.
- Conduct workshops on language proficiency and international etiquette.
- Education: Degree / Diploma in Hotel Management.
- Experience: 8 – 12 years in Front Office operations.
-
Unit: Wayanad Wild - CGH Earth Experience Hotels. · Location: · Lakkidi, Wayanad. · Designation: Manager · Department: Front Office · Reports To: General Manager · Job description: · Key Responsibilities · A. The "Wild" Welcome & Guest Journey · Arrival Logistics: Manage the uniq ...
Cannanore, Kerala ₹600,000 - ₹1,500,000 (INR) per year21 hours ago
-
Urgently Required for our Hotel in Kannur Energetic candidates with good communication skills in English Hindi Malayalam for the post of Front office Manager Candidates should be willing to work for Night shifts and able to join at the earliest · ...
Cannanore, Kerala1 month ago
-
Urgently looking for a front office manager for our upcoming hotel in Kannur. · ...
Cannanore, Kerala1 month ago
-
Unit: Wayanad Wild - CGH Earth Experience Hotels. · Location: Lakkidi, Wayanad. · Designation: Manager · Department: Front Office · Reports To: General Manager · Job description: · Key Responsibilities · A. The "Wild" Welcome & Guest Journey · Arrival Logistics: Manage the unique ...
Kannur ₹600,000 - ₹1,500,000 (INR) per year1 day ago
-
El Front Office Manager es responsable de dar la bienvenida a los huéspedes y asignarles habitaciones. · ...
Kannur District, Kerala1 month ago
-
An Assistant Front Office Manager (AFOM) supports the Front Office Manager in overseeing daily hotel operations. · ...
Kannur District, Kerala1 month ago
-
A luxury beach boutique is looking for a Front Office Manager who can handle both front office and guest relations tasks. · ...
Kannur District, Kerala1 month ago
-
Greet guests handle phone calls & manage front desk operations Maintain guest relationships through exceptional service Manage front office tasks with efficiency need to know basic computer skills Manage minor accounts · ...
Kannur1 month ago
-
Expand our market presence,nurture customer relationships,and ensure effective product promotion in Kannur/Kasaragod region. · Achieve sales targets within assigned territoryEducate customers on product features,benefits,and applicationsStudy and analyze customer purchasing patte ...
Kannur, Kerala1 month ago
-
We are looking for an Executive - Guest Relations to join our team at Aster DM Healthcare Limited in Kannur. · Maintain accurate records of patient interactions and transactions. · ...
Kannur1 month ago
-
A Security Officer is responsible for overall security management of the site including manpower planning, risk assessment, loss prevention liaison with law enforcement & implementation of security system and policies. · Perks and benefits · *Uniform provided · * Food & Accomod ...
Kannur, Kollam, Paravur, Patna, Srikakulam, Varanasi2 weeks ago
-
Company Description · Founded in 2004, CEECO International is a trusted education consulting organization specializing in guiding students towards medical education abroad and global undergraduate and postgraduate programs. With offices in India, UAE, Georgia, Egypt, and China, C ...
Cannanore, Kerala21 hours ago
-
Join Ecaret Solutions – Be part of a product-led global team. · About the Role · We're hiring a UI/UX Team Lead to champion exceptional user experience across our suite of web and mobile applications for our flagship platform · Based at our Kannur office, this is a leadership rol ...
Kannur1 week ago
-
We are seeking a Collection Officer to join our team at HDB Financial services Ltd. The ideal candidate will have 1-3 years of experience in Auto Loans product and excellent communication skills. · ...
Kannur, Kochi1 month ago
-
Support sales officers during customer meetings assist in documentation onboarding track pending cases followups share daily updates with manager help team achieve business targets · ...
Kannur, Kochi, Kollam, Palakkad, Thiruvananthapuram, Thrissur2 months ago
-
We are looking for a highly skilled and experienced Executive Human Resources professional to join our team at Aster DM Healthcare Limited in Kannur. The ideal candidate will have a strong background in human resources and excellent communication skills. · Roles and Responsibilit ...
Kannur ₹300,000 - ₹700,000 (INR) per year1 week ago
-
We offer personalized travel packages catering to families corporate groups and solo adventurers. Known for delivering trustworthy and high-quality services we ensure every trip is customer-friendly and hassle-free. · ...
Cannanore, Kerala1 month ago
-
We are looking for a highly skilled and experienced Senior Executive Human Resources to join our team at Aster DM Healthcare Limited in Kannur. · The ideal candidate will have a strong background in human resources and excellent leadership skills.Proven experience in human resour ...
Kannur1 month ago
-
Sales Officer Kannur · Location: Kannur, Kerala, India · Job Title : Sales Officer Kannur · Major duties & key responsibilities: · Market Execution · Understands and can drive secondary sales · Handle beat efficiently. · Able to coach TSIs · Design & handle beats to achieve bett ...
Kannur4 days ago
-
+Achieve sales revenue target in assigned territory; Channel Development and Infrastructure (Distributors / Dealers); Monitor distributors performance. · +03-10 years of experience in sales with repute company) · Fluent in English and Malayalam languages. · ...
Kannur1 month ago
Front Office Manager - Cannanore - CGH Earth
Description
Unit: Wayanad Wild - CGH Earth Experience Hotels.
Location: Lakkidi, Wayanad.
Designation: Manager
Department: Front Office
Reports To: General Manager
Job description:
Key Responsibilities
A. The "Wild" Welcome & Guest Journey
B. International Guest Relations
C. Operational & Environmental Stewardship
D. Revenue & Resource Management
E. Training & Culture
F. Qualifications & Experience
-
Front Office Manager
Only for registered members Cannanore, Kerala
-
front office manager
Only for registered members Cannanore, Kerala
-
Front Office Manager
Only for registered members Cannanore, Kerala
-
Front Office Manager
Only for registered members Kannur
-
Front Office Manager
Only for registered members Kannur District, Kerala
-
Asst. Front Office Manager
Only for registered members Kannur District, Kerala
-
Front Office Manager cum GRE
Only for registered members Kannur District, Kerala
-
Front Desk Administrator
Only for registered members Kannur
-
Sales Officer
Only for registered members Kannur, Kerala
-
Executive - Guest Relations
Only for registered members Kannur
-
Security Officer/Supervisor
Only for registered members Kannur, Kollam, Paravur, Patna, Srikakulam, Varanasi
-
Accountant
Only for registered members Cannanore, Kerala
-
UI/UX Team Lead–Craft Exceptional User Experiences
Only for registered members Kannur
-
Hiring Collection Officer- Kannur- HDB
Only for registered members Kannur, Kochi
-
Senior Manager
Only for registered members Kannur, Kochi, Kollam, Palakkad, Thiruvananthapuram, Thrissur
-
Executive - Human Resources
Only for registered members Kannur
-
Sales Manager
Only for registered members Cannanore, Kerala
-
Senior Executive
Only for registered members Kannur
-
Sales Officer Kannur
Only for registered members Kannur
-
Senior Sales Executive
Only for registered members Kannur