- Main Responsibilities:
- Provide in-depth knowledge of one or more ServiceNow modules (e.g., ITSM, ITOM, HRSD).
- Support configuration, customization, and troubleshooting activities.
- Collaborate with business and technical teams to ensure solution effectiveness.
ServiceNow SME - Moradabad - SIRO
Description
ServiceNow SME Role
This position is responsible for delivering expert-level guidance on specific ServiceNow modules. The ideal candidate will have hands-on experience with workflows, business rules, and UI policies.
The successful candidate will stay updated with the latest platform features and recommend adoption strategies. They will also conduct training and enablement sessions for end users.