Customer Support Director - Bengaluru

The Director, Support Operations owns the complete front-door support experience spanning Human-assisted Help Desk & Call Center operations and Digital-first automation self-service and case deflection strategies. · ...

A Customer Support Director (CSD), is responsible for managing product users, routing and assigning requests to the support team and onboarding team, managing SLAs (Service Level Agreements), active reporting, and monitoring product users and billing on Stripe involves a combinat ...

Job Title: Director, Support Engineering · The Databricks platform relies on highly skilled professionals to ensure its reliability and performance. · Serve as leader for an elite team that can provide coverage to customers across EMEA & APJ business hours. · Growing technical ex ...

We are seeking an exceptional candidate to join our team as a Director of Support. The ideal candidate will have a proven and consistent record of leading global support teams and fostering collaborative relationships with various cross-functional departments, including Support l ...

The Director of Data & AI Support Engineering - Bangalore will be responsible for leading and growing a regional team of Data & AI technical experts in India, focused on providing resiliency and smooth operation of customer production workloads. · This leader will oversee support ...

We are seeking an exceptional candidate to join our team as a Director of Support. · Strategic Leadership & Vision: Define and execute the global product support strategy aligned with business objectives and customer success goals. · Organizational Management: Lead and scale Indi ...

The Director of Data & AI Support Engineering - Bangalore will be responsible for leading and growing a regional team of Data & AI technical experts in India. · ...

The Director of Data & AI Support Engineering will be responsible for leading and growing a regional team of Data & AI technical experts in India. · ...

+The Director, Support Operations & Automation owns the complete front-door support experience spanning Human-assisted Help Desk & Call Center operations, and Digital-first automation... . · ...

The Director, · SUPPORT OPERATIONS owns · the complete front-door support experience spanning Human-assisted Help Desk & Call Center operations, · & Digital-first automation,self-service,and case deflection strategies. · The role transforms frontline support from a cost center to ...

· Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto combines scale with expertise ...

This team resolves complex and long-running data engineering use cases raised by Databricks customers to support the success of live use cases. Reporting to the Global Lead of Frontline Support Engineering - Data & AI, you are able to understand real-world business problems our c ...

This role involves leading and scaling a global customer success organization that drives customer outcomes, maximizes retention and expansion, and builds strong long-term partnerships.The ideal candidate will have 15+ years of experience in customer success or sales operations w ...

At this role, you will lead and scale a global customer success organization that drives customer outcomes, maximizes retention and expansion, and builds strong long-term partnerships. · ...

Purpose · As the Senior Support Manager leading our India-based teams, you will manage Client Support staff members and the work they perform to support our clients. You will drive process and performance improvement to meet or exceed customer expectations. You will focus the tea ...

Purpose · As the Senior Support Manager leading our India-based teams, you will manage Client Support staff members and the work they perform to support our clients. You will drive process and performance improvement to meet or exceed customer expectations. You will focus the tea ...

Role Description · Job Title- Associate Director – Merchandising Business Support & Analytics · Role Summary · The Associate Director – Merchandising Business Support & Analytics will lead a large, 65+ member global organization that powers merchandising intelligence and support ...

The Opportunity Join FICO as our Sr Director of Solution Support and lead the transformation of how we deliver world-class support experiences for our entire Software portfolio of products and platform offerings. · ...

Role Description · Job Title- Associate Director – Merchandising Business Support & Analytics · Role Summary · The Associate Director – Merchandising Business Support & Analytics will lead a large, 65+ member global organization that powers merchandising intelligence and support ...

We're seeking someone to join our team as a Director in Asset Transfer team within Asia Wealth Management (AWM) Operations responsible for entering of securities and cash into the various Morgan Stanley systems to support cash and securities movements into and out of Morgan Stanl ...