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    • Service Expert - Jalandhar - beBeeCareers

    beBeeCareers
    beBeeCareers Jalandhar

    2 weeks ago

    Default job background
    Accounting / Finance

    Job title: Customer Support Executive

    Description
    Customer Support Associate
    Cockatoo Sports is seeking a Customer Support Associate to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support.

    Job Description:
    The Customer Support Associate will handle incoming calls, emails, and chat support to assist customers with product information, order status, and general queries. They will address and resolve customer complaints in a professional and efficient manner. Additionally, they will guide customers on product usage and troubleshoot issues in a timely manner.

    Responsibilities:
    * Handle incoming customer contacts via phone, email, or chat
    * Provide product information and assistance with orders
    * Resolve customer complaints and issues
    * Troubleshoot and resolve technical issues related to products

    Requirements:
    * Excellent communication skills in English and Hindi
    * Strong problem-solving skills and a customer-first attitude
    * Prior experience in customer support is a plus, but not required

    What We Offer:
    * Competitive salary and performance incentives
    * A dynamic and collaborative work environment
    * Opportunities for growth and development within the company
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