Customer Care Executive - Thiruvananthapuram - CONNECTING 2 WORK

    CONNECTING 2 WORK
    CONNECTING 2 WORK Thiruvananthapuram

    1 week ago

    Connecting 2 Work background
    Full time
    Description

    Job Summary

    This role involves providing excellent customer support and administrative services to clients through direct interaction via email and phone.

    Key Responsibilities

    • Identify and assess client needs to achieve desired goals.
    • Provide accurate and complete information to clients using the right tools.
    • Multitask, prioritize, and manage time effectively.
    • Demonstrate good knowledge of MS Office, word processing, transcription, email etiquette, and internet research skills.
    • Develop strong verbal and written communication skills to read, write, and comprehend the English language.

    Preferred Qualifications

    • Bachelor's degree or higher in any field.
    • Experience working with clients in a customer-facing role.
    • Excellent interpersonal and communication skills.
    • Able to work night shifts.

    Working Conditions

    • Shift: US Night Shift
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Customer care executive