Program Specialist - Bengaluru / Bangalore - Thepharmadaily

    Thepharmadaily
    Thepharmadaily Bengaluru / Bangalore

    2 days ago

    Full time ₹400,000 - ₹1,200,000 (INR) per year *
    Description
    • Respond promptly and efficiently to incoming calls and faxes, identifying the best way to assist.
    • Conduct outbound calls to verify insurance coverage for prescribed therapies, documenting results in the appropriate tracking system.
    • Document all calls and escalate issues per established procedures.
    • Process patient applications to determine eligibility based on program specifications, documenting results and managing follow-ups as needed.
    • Make follow-up calls and respond to inquiries from patients and healthcare providers.
    • Maintain a professional, calm, and friendly demeanor, using clear and concise language in both verbal and written communication.
    • Coordinate the order and transfer of prescriptions to specialty pharmacies based on urgency.
    • Stay informed about available insurance options and educate patients accordingly.
    • Perform other duties as assigned.
    * This salary range is an estimation made by beBee
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