- Call customers to remind and follow up on pending payments.
- Act as a communication bridge between field executives and team leaders.
- Handle arrears follow-ups with a consistent approach.
- Work with internal teams to identify and rectify billing errors.
- Analyze unpaid accounts and provide feedback for corrective actions.
- Follow up with customers for reactivation of inactive accounts.
- Ensure 100% collection in terms of both customer count and revenue.
- Contribute directly to the company's profitability and customer retention.
- Maintain high standards of customer satisfaction and service continuity.
- Graduate or equivalent degree in any discipline.
- Minimum 1 – 6 years of relevant experience in Retention, Telecalling, or Customer Care (Voice Process – Inbound/Outbound).
- Prior experience in handling MIS reports and Excel-based tracking.
- Strong understanding of billing processes and customer account management.
- Proficient in MS Excel and MS Word.
- Strong communication and interpersonal skills.
- Comfortable working in a telecalling environment with a high focus on targets.
- Ability to multi-task and coordinate with both internal teams and customers.
- Immediate joiners or those with a maximum 15-day notice period preferred.
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Collection & Retention Executive - Jaipur - Atria Convergence Technologies Act
Description
Role & Responsibilities:
Key Result Areas:
Education Qualification:
Work Experience:
Additional Requirements:
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Customer Retention Executive
Only for registered members Jaipur
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Head of Growth
Only for registered members Jaipur, Rajasthan
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Tele Caller
Only for registered members Jaipur
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Growth Specialist
Only for registered members Jaipur, Rajasthan
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Performance Marketing Specialist – D2C Brand
Only for registered members Jaipur, Rajasthan
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Performance Marketing Specialist – D2C Brand
Only for registered members Jaipur, Rajasthan
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E-Commerce Manager
Only for registered members Jaipur, Rajasthan
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Email Marketing Specialist
Only for registered members Jaipur, Rajasthan
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HR Manager
Only for registered members Jaipur, Rajasthan
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Hr Manager Female
Only for registered members Jaipur
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Senior HR Manager Female
Only for registered members Jaipur, Rajasthan
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Customer Relationship Manager
Only for registered members Jaipur
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CRM Manager
Only for registered members Jaipur, Rajasthan
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Program Manager
Only for registered members Jaipur, Rajasthan
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Sr. Executive
Full time Chembond Chemicals- Jaipur
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Sales Executive
Only for registered members Jaipur, Rajasthan
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Salesforce Customer Success Manager
Only for registered members Jaipur
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Sales and Marketing Manager
Harish Clays- Jaipur
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Sales - Team Lead
Only for registered members Jaipur, Pune, Raipur
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Assistant Manager Human Resources
Only for registered members Jaipur, Rajasthan
